Program Assistant VI

Kapili Services, LLC; Washington (District of Columbia); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

401K plan with company match

health insurance

tuition reimbursement

paid time off

11 paid holidays

Job summary

Bering-Alaka`ina Holdings, LLC is seeking a Program Assistant VI to support a government customer in Arlington, Virginia. Responsibilities include maintaining candidate records, onboarding, and coordinating with DS for security clearances, as well as handling records management and reporting.

The role requires 6 years of experience, US citizenship, and SECRET clearance. The position emphasizes compliance with federal regulations and excellent customer service in a hybrid work setting.

Qualifications

• Six (6) years experience in relevant administrative roles.
• Maintain accurate and confidential personnel records.
• Meet established deadlines and customer service standards.
• Protect Personal Identifiable Information (PII).
• Ensure compliance with Department policies, Foreign Service regulations, and federal personnel requirements.

Responsibilities

• Maintain and update candidate records and personnel files.
• Review applications and follow up on missing documentation.
• Respond to candidate inquiries by phone and email.
• Provide guidance to candidates, Foreign Service Fellows, interns, and internal stakeholders.
• Process new hires into Department databases and personnel systems.
• Coordinate with Diplomatic Security for security clearances and badges.
• Coordinate with Records Management to manage files and archives.
• Prepare onboarding materials and packets.
• Maintain reports on hiring, onboarding, and customer service metrics.
• Brief supervisors on workload status and assist with special projects.
• Provide general administrative support and document management.

Skills

Experience management

Confidential records

Customer service

Hybrid/work environment

Workload management

Education

High School Diploma

Job description

Bering-Alaka`ina Holdings, LLC is looking for a Program Assistant VI to provide support for our government customer in Arlington, Virginia.

Provide comprehensive administrative, Foreign Service, onboarding, Pickering/Rangel Fellowship, and housing operations support for the U.S. Department of State. This includes initiating and updating records for Generalist, Specialist, and Limited Non-Career candidates related to employment; providing guidance on ranking, deferment, veteran points, and language rules and regulations; and responding to candidate inquiries by email and telephone regarding ranking, deferment, language points, veteran points, medical/security clearance, and suitability questions. Coordinate candidate processing, personnel actions, Foreign Service hiring and onboarding activities, security requirements, fellowship administration, and housing logistics while ensuring compliance with Department policies, federal regulations, and established customer service standards. Prepare memos and scan employment documents for submission to Payroll; initiate new hires into the travel database; initiate new hire personnel actions (SF 50); and prepare and forward SF 75 requests for personal data on transferring employees from other federal agencies. Liaise with Records Management for retrieving and retiring hired and closed candidate files and coordinate with Diplomatic Security (DS) representatives for processing candidates who pass the oral assessment.

DESCRIPTION OF RESPONSIBILITIES

• Maintain and update candidate records and personnel files.
• Review applications and follow up on missing documentation.
• Respond to candidate inquiries by phone and email.
• Provide guidance to candidates, Foreign Service Fellows, interns, and internal stakeholders throughout the hiring and onboarding process.
• Process new hires into Department databases and personnel systems.
• Coordinate with Diplomatic Security (DS) for security clearances, processing, and Department of State ID badges.
• Coordinate with Records Management to retrieve, maintain, and archive personnel files.
• Prepare new employee orientation materials and onboarding packets.
• Maintain hiring, onboarding, customer service, and statistical reports.
• Brief supervisors on workload status and assist with special projects.
• Provide administrative support, including scanning, filing, document management, and office support.
• Other duties as assigned by Supervisor.

REQUIRED DEGREE/EDUCATION/CERTIFICATION

High School Diploma

REQUIRED SKILLS AND EXPERIENCE

• Six (6) years experience
• Maintain accurate and confidential personnel records.
• Meet established deadlines and customer service standards.
• Protect Personally Identifiable Information (PII).
• Ensure compliance with Department of State policies, Foreign Service regulations, fellowship requirements, and federal personnel requirements.
• Demonstrated ability to take direction, interpret customer expectations, and apply professional judgment to deliver highquality work products on time.
• Candidates must be able to translate guidance into actionable tasks, proactively clarify requirements when needed, and consistently meet or exceed established performance standards.
• Strong organizational and followthrough skills, with the ability to balance independent work and collaborative direction from customers and internal stakeholders.
• This role requires assessing instructions, prioritizing appropriately, and ensuring all actions align with program goals and client expectations.
• High level of dependability, integrity, and personal accountability.
• Employees must be reliably available, responsive, and actively engaged during all required work hours. Consistent presence and performance-whether onsite or teleworking-are essential.
• Proven success working in a hybrid environment.
• Candidates must demonstrate the ability to manage workload effectively, remain accessible, and communicate promptly while working remotely.
• Commitment to professional conduct and customer service.
• The ability to maintain ongoing communication, meet deadlines, and uphold standards of quality and timeliness is essential. Failure to meet availability or performance expectations would be considered unacceptable

REQUIRED CITIZENSHIP AND CLEARANCE

• US Citizen
• Ability to pass a background/finger print check.
• SECRET clearance is required.

COMPENSATION DETAILS

$95,000.00-$105,000.00

The compensation range or hourly rate provided is a good faith estimate at the time of posting. Final compensation will be determined based on qualifications, experience, skills, internal equity, market conditions, and applicable laws.

Bering-Alaka`ina Holdings, LLC is a fast-growing government service provider.

Employees enjoy competitive salaries.

Eligible employees enjoy:

• 401K plan with company match
• medical, dental, disability, and life insurance coverage
• tuition reimbursement
• paid time off
• 11 paid holidays

We are an Equal Opportunity/Affirmative Action Employer of individuals with disabilities and veterans. We not illegally discriminate in employment decisions on the basis of any protected categories.

We E-Verify all employees.

As a part of BSNC, Bering- Alakaina Holdings gives hiring, promotion, training, and retention preference to BSNC shareholders, descendants and shareholder spouses who meet the minimum qualifications for the job. Qualified job candidates will generally be considered in the following order: BSNC shareholders, descendants, shareholder spouses, current employees, and outside candidates. The BSNC Shareholder Development department tracks and monitors the implementation of the Shareholder Hire Preference across its operations.

Bering-Alaka`ina Holdings, LLC is comprised of industry-recognized government service firms designated as Alaska Native Corporation (ACN)-owned and 8(a) certified businesses and includes Ke`aki Technologies, LLC; Laulima Government Solutions, LLC; Kpono Government Services, LLC; Kapili Services, LLC; Po`okela Solutions, LLC; Kkaha Solutions, LLC; and Pololei Solutions, LLC.

For additional information, please visit www.beringalakaina.com