Program Assistant Supervisor

UPMC; McKeesport (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Job summary

UPMC Western Psychiatric Hospital in McKeesport, PA is seeking a Program Assistant Supervisor to lead a team of 10 direct care professionals and support daily operations in a 14-bed residential program for adults with serious mental health conditions.

You will oversee scheduling, training, payroll, reporting, and collaboration with families and treatment teams, while ensuring compassionate care, regulatory compliance, and opportunities to grow your leadership skills.

Qualifications

• Bachelor's degree and 1 year related experience required.
• Extensive crisis intervention knowledge and skills.
• Strong understanding of service theories, principles, and techniques.
• Familiarity with medication monitoring practices.
• Microsoft Word and Excel proficiency.
• BACHELORS transcripts must be attached for consideration.

Responsibilities

• Support staff training, onboarding, supervision, scheduling, payroll, and on-call coverage.
• Help ensure regulatory compliance through record reviews, documentation oversight, licensing support, and monthly reporting.
• Monitor budgets, maintain training records, and support administrative functions.
• Build collaborative relationships with consumers, families, treatment teams, and community partners.
• Provide direct consumer support including therapeutic activities, referrals, admissions/discharges, case management, and transportation.

Skills

Crisis intervention

Regulatory compliance

Recordkeeping & documentation

Supervisory support

Communication

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Job description

UPMC Western Psychiatric Hospital is seeking a Program Assistant Supervisor to join our team!

Our 14-bed residential program serves adults living with serious and persistent mental health conditions, most commonly schizophrenia, in a voluntary, long-term setting. With low resident turnover, we've built a close-knit community where residents and staff develop lasting relationships and provide meaningful support every day.

As the Program Assistant Supervisor, you'll help oversee a team of 10 direct care professionals alongside the Program Supervisor, ensuring exceptional care and support for residents. Our team assists individuals with all aspects of daily living, including medication administration, healthcare coordination, budgeting and bill management, community engagement, and developing the skills needed to maintain independence and quality of life.

This role is an excellent opportunity for an emerging leader looking to build supervisory experience in a supportive environment. You'll work closely with a small, dedicated team and receive ongoing guidance from an on-site supervisor, providing the mentorship and hands-on leadership development needed to grow your management skills and confidently advance your career!

Key Information:

• Schedule: Typically Monday-Friday, 8a-4p, but will require some variable shifts (evenings/weekends/overnights) as needed for program coverage. On call required every other month.

• Location: 705 Fifth Avenue, 15132

• Dress Code: Business Casual Responsibilities:

• Support program operations by assisting with staff training, onboarding, supervision, scheduling, payroll, and on-call coverage.

• Help ensure regulatory compliance through record views, documentation oversight, licensing support, and monthly reporting.

• Monitor budgets, maintain training records, and support administrative functions to promote efficient program operations.

• Build collaborative relationships with consumers, families, treatment teams, and community partners while supporting individualized treatment goals.

• Provide direct consumer support, including therapeutic activities, referrals, admissions/discharges, case management, and transportation as needed.

• Bachelors degree AND (1) one year related experience.

• Will consider any equivalent combination of experience and training as approved by regulatory bodies and Program Director.

• Extensive knowledge of crisis intervention techniques.

• Extensive knowledge of theories, principles, and techniques related to services provided.

• If applicable, familiarity with medication monitoring practices. Knowledge of Microsoft word and Excel

ATTENTION: BACHELORS TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION.

Licensure, Certifications, and Clearances:

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

• Cardiopulmonary Resuscitation (CPR)

• Comprehensive Crisis Management (CCMC)

• Driver's License

• Act 34

• OAPSA

UPMC is an Equal Opportunity Employer/Disability/Veteran