Program Assistant (Merced)

Sierra Vista Child & Family Services; Merced (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health Insurance Coverage

Vacation & holidays

Employee Assistance Plan

403(b) retirement plan

Clinical Supervision for licensure

Job summary

Sierra Vista Child & Family Services is seeking a Program Assistant in Merced to support daily program operations, answer phones, schedule appointments, greet clients, and maintain client files with care and confidentiality.

You will engage with community partners, handle email correspondence, order supplies, take meeting notes, and contribute to compassionate, professional service in a collaborative team environment.

Qualifications

• High school diploma or GED required.
• Course work in business skills preferred.
• One year of training and/or experience in an office setting preferred.
• Proficient in Microsoft Office Suite, Outlook, Excel, Word.
• Attention to detail, accuracy, and timeliness are required.
• Strong organizational skills and detail oriented.
• Bilingual Spanish required.
• A valid California driver’s license is required of staff who have regular driving duties and the driving record must meet the requirements of their position and be approved by the agency’s insurance company.

Responsibilities

• Operate a vehicle for work-related activities including client visits.
• Maintain a valid driver’s license, vehicle registration, and proof of insurance as required by policy.
• Interact with clients, employees, and the public in a pleasant, professional manner.
• Communicate ideas clearly in oral and written form.
• Protect confidentiality of agency information.
• Work harmoniously with subordinates, supervisors, and others.
• Operate a multi-line telephone and VoIP.
• Manage multiple tasks and meet deadlines.
• Work with cultural/ethnic diversity.
• Maintain health fit for duties.

Skills

Bilingual Spanish

Attention to detail

Strong organizational skills

Communication

Multitasking

Client interaction

Education

High school diploma or GED

Tools

Microsoft Office Suite

Outlook

Excel

Word

Job description

Brief Description

The Program Assistant provides vital support to the program's operations. Their core responsibilities include answering phones, scheduling appointments, engaging with the community, managing reception duties for the office, ordering supplies, taking notes during meetings, and handling email correspondence. As a key member of the team, the Program Assistant ensures efficient administrative processes, fosters positive relationships with clients and stakeholders, and contributes to the overall effectiveness of Sierra Vista Child & Family Services in fulfilling its mission.

Brief Description

The Program Assistant provides vital support to the program's operations. Their core responsibilities include answering phones, scheduling appointments, engaging with the community, managing reception duties for the office, ordering supplies, taking notes during meetings, and handling email correspondence. As a key member of the team, the Program Assistant ensures efficient administrative processes, fosters positive relationships with clients and stakeholders, and contributes to the overall effectiveness of Sierra Vista Child & Family Services in fulfilling its mission.

Qualifications

• High school diploma or GED required. Course work in business skills preferred.
• One year of training and/or experience in an office setting preferred.
• Proficient in Microsoft Office Suite, Outlook, Excel, Word.
• Attention to detail, accuracy, and timeliness are required.
• Strong organizational skills and detail oriented.
• Bilingual Spanish required.
• A valid California driver’s license is required of staff who have regular driving duties and the driving record must meet the requirements of their position and be approved by the agency’s insurance company.

Essential Job Functions

• Operate an agency or personal vehicle for work-related activities which may include, client visits, meetings, trainings, or other agency-related appointments
• Ensure compliance with driving requirements, including maintaining a valid driver’s license, current vehicle registration, and proof of insurance as required by agency policy.
• Must be able to interact with clients, employees, and the public in a pleasant, positive and professional manner.
• Ability to communicate ideas in oral and written form.
• Protect and honor individual integrity through confidentiality.
• Ability to work in a harmonious manner with subordinates, supervisors, and others.
• Ability to operate a multi-line telephone and voice over internet protocol (VoIP).
• Ability to manage multiple tasks, follow up on work in various stages of completion and meet deadlines.
• Ability to work with cultural/ethnic diversity.
• Physical, mental and emotional health adequate to perform duties.

Responsibilities

• Adhere to all legal and ethical standards including but not limited to maintaining confidentiality of agency business.
• Greet clients and answer telephones in a polite, professional and pleasant manner.
• Schedule appointments as required based on program needs.
• Prepare routine correspondence, type letters, reports, data entry tasks, meeting notes and other documents as requested.
• Create and maintain client files as needed.
• Basic knowledge of all agency programs.
• Orders office supplies and handles maintenance requests for the office.
• Responsible for preventing and controlling infection.
• Responsible for maintaining a culture of quality and safety.
• Effectively use de-escalation skills and techniques for crisis prevention.
• Properly administer the C-SSRS to help prevent suicide.

Other

• Attend all required meetings and trainings.
• Report any suspected child or dependent adult/elder abuse or neglect immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
• Report any client imminent danger to self or to others or gravely disabled immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
• Other duties as assigned.

Summary

We are a nonprofit organization with a mission to strengthen families and communities by transforming lives! We are currently recruiting for a Program Assistant for our Merced program, who is ready to make a difference in the lives of others!

Why Sierra Vista?

Our supportive, caring environment extends not only to our clients and families, but to our valued staff as well. Employees from a number of disciplines work together in a collaborative, stimulating environment that is a model for quality care.

Sierra Vista Child & Family Services Offers

• Health Insurance Coverage - SVCFS offers a comprehensive health benefits package which includes medical dental vision coverage, and an employer paid life insurance policy.
• 2 weeks of vacation, 11 paid holidays, 12 sick days upon accrual.
• Employee Assistance Plan unlimited access to professional consultants for money management, family counseling, legal advice and many other areas.
• Optional 403(b) retirement plan with employer matching.
• Clinical Supervision for state licensure.
• Opportunities for growth and professional development.
• Non-Profit Student Loan Forgiveness.
• Salary Increases each year.
• Supportive/collaborative work environment.
• Discounts are available to employees for gym memberships, with cellphone plan providers and other discounted perks.

Base Pay: $17.00-$20.29/hour