Program Assistant - South Modesto

Sierra Vista Child & Family Services; Modesto (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health Insurance Coverage

2 weeks vacation and 11 paid holidays

12 sick days upon accrual

Employee Assistance Plan

Job summary

Sierra Vista Child & Family Services in Modesto seeks a Program Assistant to provide vital administrative support. Responsibilities include answering phones, scheduling, greeting clients, maintaining files, and handling emails.

Must communicate clearly, protect confidentiality, and work with diverse populations. Requirements include a high school diploma or GED, 1 year office experience, proficiency in MS Office, and bilingual Spanish.

Qualifications

• High school diploma or GED required.
• Coursework in business skills preferred.
• One year of training and/experience in an office setting preferred.
• Proficient in Microsoft Office Suite, Outlook, Excel, Word.
• Attention to detail, accuracy, and timeliness are required.
• Strong organizational skills and detail oriented.
• Bilingual Spanish required.
• A valid California driver’s license is required of staff who have regular driving duties, and the driving record must meet the requirements of their position and be approved by the agency’s insurance company

Responsibilities

• Must be able to interact with clients, employees, and the public in a pleasant, positive, and professional manner.
• Ability to communicate ideas in oral and written form.
• Protect and honor individual integrity through confidentiality.
• Ability to work in a harmonious manner with subordinates, supervisors, and others.
• Ability to operate a multi-line telephone and voice-over internet protocol (VoIP).
• Ability to manage multiple tasks, follow up on work in various stages of completion, and meet deadlines.
• Ability to work with cultural/ethnic diversity.
• Physical, mental and emotional health adequate to perform duties.
• Greet clients and answer telephones in a polite, professional and pleasant manner.
• Schedule appointments as required based on program needs.
• Prepare routine correspondence, type letters, reports, data entry tasks, meeting notes, and other documents as requested.
• Create and maintain client files as needed.
• Basic knowledge of all agency programs.
• Orders office supplies and handles maintenance requests for the office.
• Responsible for preventing and controlling infection.
• Responsible for maintaining a culture of quality and safety.
• Effectively use de-escalation skills and techniques for crisis prevention.
• Properly administer the C-SSRS to help prevent suicide.
• Interaction is appropriate and sensitive to the client’s culture. Interaction is appropriate for the client’s developmental level.

Skills

Bilingual Spanish

Attention to detail

Organizational skills

Communication skills

Education

High School Diploma/GED

Tools

Microsoft Office Suite

Outlook

Excel

Word

Job description

Brief Description

The Program Assistant provides vital support to the program's operations. Their core responsibilities include answering phones, scheduling appointments, engaging with the community, managing reception duties for the office, ordering supplies, taking notes during meetings, and handling email correspondence. As a key member of the team, the Program Assistant ensures efficient administrative processes, fosters positive relationships with clients and stakeholders, and contributes to the overall effectiveness of Sierra Vista Child & Family Services in fulfilling its mission.

Qualifications

• High school diploma or GED required. Coursework in business skills preferred.
• One year of training and/experience in an office setting preferred.
• Proficient in Microsoft Office Suite, Outlook, Excel, Word.
• Attention to detail, accuracy, and timeliness are required.
• Strong organizational skills and detail oriented.
• Bilingual Spanish required.
• A valid California driver’s license is required of staff who have regular driving duties, and the driving record must meet the requirements of their position and be approved by the agency’s insurance company

Essential Job Functions

• Must be able to interact with clients, employees, and the public in a pleasant, positive, and professional manner.
• Ability to communicate ideas in oral and written form.
• Protect and honor individual integrity through confidentiality.
• Ability to work in a harmonious manner with subordinates, supervisors, and others.
• Ability to operate a multi-line telephone and voice-over internet protocol (VoIP).
• Ability to manage multiple tasks, follow up on work in various stages of completion, and meet deadlines.
• Ability to work with cultural/ethnic diversity.
• Physical, mental and emotional health adequate to perform duties.

Responsibilities

• Adhere to all legal and ethical standards including but not limited to maintaining confidentiality of agency business.
• Greet clients and answer telephones in a polite, professional and pleasant manner.
• Schedule appointments as required based on program needs.
• Prepare routine correspondence, type letters, reports, data entry tasks, meeting notes, and other documents as requested.
• Create and maintain client files as needed.
• Basic knowledge of all agency programs.
• Orders office supplies and handles maintenance requests for the office.
• Responsible for preventing and controlling infection.
• Responsible for maintaining a culture of quality and safety.
• Effectively use de-escalation skills and techniques for crisis prevention.
• Properly administer the C-SSRS to help prevent suicide.
• Interaction is appropriate and sensitive to the client’s culture. Interaction is appropriate for the client’s developmental level.

Other

• Attend all required meetings and trainings.
• Report any suspected child or dependent adult/elder abuse or neglect immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
• Report any client imminent danger to self or to others or gravely disabled immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
• Other duties as assigned.

Summary

We are a nonprofit organization with a mission to strengthen families and communities by transforming lives! We are currently recruiting for a Program Assistant for our South Modesto Family Resource Center who is ready to make a difference in the lives of others!

Why Sierra Vista?

Our supportive, caring environment extends not only to our clients and families, but to our valued staff as well. Employees from a number of disciplines work together in a collaborative, stimulating environment that is a model for quality care.

Sierra Vista Child & Family Services Offers

• Health Insurance Coverage - SVCFS offers a comprehensive health benefits package which includes medical dental vision coverage, and an employer paid life insurance policy.
• 2 weeks of vacation, 11 paid holidays, 12 sick days upon accrual.
• Employee Assistance Plan unlimited access to professional consultants for money management, family counseling, legal advice and many other areas.
• Optional 403(b) retirement plan with employer matching.
• Clinical Supervision for state licensure.
• Opportunities for growth and professional development.
• Non-Profit Student Loan Forgiveness.
• Salary Increases each year.
• Supportive/collaborative work environment.
• Discounts are available to employees for gym memberships, with cellphone plan providers and other discounted perks.

Base Pay: $17.00-$20.29/hour