Program Assistant ll

Encompass Community Services; Santa Cruz (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

403(b) retirement plan

Health benefits (medical & dental)

Acupuncture & chiropractic benefits

Vacation days (pro-rated)

Job summary

Encompass Community Services is seeking a TAY Programs Assistant II to support program managers and counseling staff. The role involves data entry, administrative tasks, and front desk reception at a 32-hour workweek in Santa Cruz.

You will help maintain client files, process bus passes, and assist with outreach and events. The position emphasizes accurate records, timely data entry, and courteous client interactions.

Qualifications

• Presence & Participation
• Flexibility & Responsiveness
• Accuracy & Time Management
• Cultural Literacy

Responsibilities

• Create client files and program binders
• Purchase, log, and dispense bus passes
• Data entry of billing and program statistics
• Petty cash, purchase orders, and deposit reconciliation
• Fax, scan, and copy documents
• Typing documents, spreadsheets, meeting notes, PowerPoint presentations
• Assist with event planning and outreach
• Monitor and order office supply stock
• Distribute and track gift cards and receipts
• Distribute and collect data for CalYouth survey
• Provide reception to clients, community partners, and donors

Skills

Data entry

Administrative duties

Customer service

Office systems

Typing

PowerPoint

Event planning

Tools

PowerPoint

Job description

Overall Scope of Responsibilities: Under close supervision, the TAY Programs Assistant II supports program managers and counseling staff in ensuring the provision of quality and cost-effective services. Responsibilities include data entry, administrative, and clerical duties with a commitment to client dignity and respect. This position is scheduled to work 32 hours per week (Monday through Thursday).Required Job Standards:Presence & ParticipationFlexibility & ResponsivenessAccuracy & Time ManagementCultural LiteracyAdministrative Duties:Office SystemsData Input/DocumentationCustomer ServiceGeneral AdministrationAdditional Duties:Create client files and program bindersPurchase, log, and dispense bus passesData entry of billing and program statisticsPetty cash, purchase orders, and deposit reconciliationFax, scan, and copy documentsTyping documents, spreadsheets, meeting notes, Power Point presentationsAssist with event planning and outreachMonitor and order office supply stockOrder, distribute, and track gift cards and receiptsPerform work-related errandsDistribute and collect data for CalYouth surveyMaintain front desk entry procedures for the resource centerProvide reception to clients, community partners, and donorsPhysical Requirements:Stooping, kneeling, crouching, and/or crawlingAbility to lift or exert a force of up to 20 poundsRepetitive use of computer keyboard, mouse, and extended time viewing a monitorDriving Requirements: Occasionally driving agency vehicle without clientsBilingual Stipend: Basic Verbal Proficiency in English/Spanish preferredWages & Benefits:We prioritize the well-being of our team as much as the community we serve. Our comprehensive health benefits reflect this commitment. We offer full-time employees medical and dental insurance plan that ensures peace of mind for themselves and their families. We go beyond traditional care by also offering our employees acupuncture and chiropractic, embracing a holistic approach to health that aligns with our values of care and compassion.Our team’s future matters just as much as the present. That’s why we offer a 403(b) retirement plan, providing a foundation for a secure retirement. We also recognize the need for work-life balance, so Encompass offers a competitive package of 11 vacation days, 15 additional paid holidays, and 12 sick days. These benefits are thoughtfully pro-rated for part-time positions, affirming our commitment to fairness and flexibility.About Us:At Encompass Community Services we provide our community with a wide range of services related to family & social well-being, behavioral health, housing and more. Every day through these services we work to make health, education and housing more equitable for all people in Santa Cruz County. For more than 50 years our work has touched generations by helping people have access to education, rebuild relationships, restore their health and regain dignity.