Program Assistant: Evening Shelter & Security (Weekend)

Cc MD; Northern (KY); Hybrid; USD 21,000 - 30,000; Part time

Job summary

Catholic Charities of Baltimore, Sarah's House, is seeking a Program Assistant to provide information, assistance, and security to the program and its guests. The position supports families experiencing homelessness and requires maintaining a safe environment and respectful client interactions.

Two shifts are available: Saturday/Sunday, 3 pm - 11 pm. Responsibilities include incident reporting, documentation, and assisting with meals, clothing, and transportation as needed.

Qualifications

• One year of related experience preferably working with the homeless or at‑risk populations.
• Must be CPR and/or First Aid certified within six months of employment.
• ServSafe certification within six months of employment.
• Driver must be at least 21 years old with a minimum of 2 years driving experience and a valid license.

Responsibilities

• Work to maintain a safe and secure environment both inside and outside properties for clients, staff members, volunteers, and visitors.
• Handle specialized tasks including monitoring policy compliance, reporting incidents, writing violations, and emergency intervention as required.
• Willingly work with clients and volunteers, reflecting the program's philosophy through participation, communication, and a helpful attitude.
• Maintain logs and files related to various programs, recording events accurately.
• Ensure residents are aware of their rights and the grievance process.
• Monitor building activity to support safety, security, and policy compliance.
• React to emergency situations appropriately and professionally.
• Perform other duties as assigned.

Skills

computer literacy

punctuality

strong interpersonal skills

calm under pressure

conflict de-escalation

caregiving basics

adaptability

Job description

Catholic Charities of Baltimore, Sarah's House, is seeking a Program Assistant to provide information, assistance, and security to the program and its guests. The position supports families experiencing homelessness and requires maintaining a safe environment and respectful client interactions.

Two shifts are available: Saturday/Sunday, 3 pm - 11 pm. Responsibilities include incident reporting, documentation, and assisting with meals, clothing, and transportation as needed.