Program Assistant, Counseling & Psychological Services

Northwestern University; Evanston (IL); On-site; USD 65,904,384 - 73,183,622; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid vacation and holidays

Tuition benefits

Pre-tax and flex spending accounts

Retirement savings options

Wellness programs

Job summary

Northwestern University’s Counseling and Psychological Services (CAPS) seeks Program Assistant 3 to coordinate administrative functions across Evanston, Chicago, and Sport Psychology offices. You will handle reception, scheduling, calendars, and liaison with clinical staff.

The role supports CAPS leadership and teams, manages communications, websites and outreach materials, and maintains confidential records with discretion. A strong service orientation is essential.

Qualifications

• A high school diploma or equivalent required.
• 4 years of administrative support or other relevant experience required.
• Proficient in word processing, spreadsheets, email, and databases.

Responsibilities

• Manage calendars and coordinate department events.
• Handle multi-line phone system and greet visitors.
• Provide clerical support to CAPS leadership and clinical staff.
• Maintain websites and social media, and assist with outreach materials.

Skills

Administrative support

Phone handling

Communication skills

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Tools

Word processing

Spreadsheet

Email

Database software

Job description

Northwestern University’s Counseling and Psychological Services (CAPS) seeks Program Assistant 3 to coordinate administrative functions across Evanston, Chicago, and Sport Psychology offices. You will handle reception, scheduling, calendars, and liaison with clinical staff.

The role supports CAPS leadership and teams, manages communications, websites and outreach materials, and maintains confidential records with discretion. A strong service orientation is essential.