Program Assistant, Adult Learning Center - Middlesex Community College

Middlesex Community College; Bedford (MA); On-site; USD 24,000 - 34,000; Part time

Job summary

Middlesex Community College is seeking a part-time Program Assistant for the Adult Learning Center at the Bedford Campus. You will provide administrative office management, greet staff and students, manage budgets in Banner, prepare travel forms, and keep files organized for a grant-supported program.

The ideal candidate has an associate degree or equivalent, proficient MS Word/Excel skills, strong communication, and the ability to handle confidential information with discretion.

Qualifications

• Associate's degree or equivalent combination of education and experience.
• Experience in office administration with proficiency in Microsoft Word, Excel, and standard financial record-keeping.
• Strong interpersonal, organizational, and detail-oriented skills.
• Excellent written and oral communication abilities.
• Ability to operate and troubleshoot standard office equipment.
• Familiarity with social media and websites.

Responsibilities

• Provide office management for the Adult Learning Center and Links Program.
• Greet and interact professionally with staff, students and visitors.
• Maintain confidentiality of staff and student information.
• Use Banner Finance Management System for budgeting, ordering, tracking and reconciling.
• Create and submit purchase orders; contact vendors and track deliveries.
• Reconcile invoices and submit to accounts payable.
• Create and maintain Excel spreadsheets for grant budgets and Banner codes.
• Prepare travel reimbursement forms for staff.
• Use Argos to track student and class information.
• Register all ALC students with the college and submit to Enrollment for A numbers.
• Submit Add to Course Masters forms to Enrollment.
• Schedule venues using Coursedog.
• Update program Facebook page and MCC website.
• Update departmental SharePoint sites.
• Assist coordinators with registration sessions.
• Prepare materials for instructors and staff and organize student materials.
• Maintain inventory of office supplies and instructional materials.
• Troubleshoot office equipment and coordinate repairs with Facilities/IT.
• Perform other related duties as needed.

Skills

Interpersonal skills

Organizational skills

Attention to detail

Communication skills

Social media

Microsoft Word

Microsoft Excel

Budgeting basics

Problem-solving

Troubleshooting

Education

Associate's degree

Bachelor's degree

Tools

Banner

Argos

Excel

Word

SharePoint

Coursedog

Facebook

Job description

Middlesex Community College

Middlesex Community College (MCC) is one of the largest community colleges in the Commonwealth, employing people in full-time, part-time, faculty, professional, administrative, and support positions at campuses in both Lowell and Bedford, and online. We are focused on equity to transform lives and shape futures. MCC values equity and inclusion as the foundation for excellence, innovation, and success for our employees and students. MCC is committed to a policy of affirmative action, equal opportunity, equal education, non-discrimination, and diversity to provide a learning and working environment that values the diverse backgrounds of all students and employees. MCC strives for a faculty and staff that reflect its richly diverse community of students. Women, people of color, persons with disabilities and others are strongly encouraged to apply.

Position Title: Program Assistant, Adult Learning Center - Middlesex Community College

Location: Bedford, MA

Category: Part-time Staff

Job Type: Part-time

Job Description:

Title: Program Assistant

Unit: Part-Time Non-Unit Support Staff

Department: Adult Learning Center, Institutional Advancement

Reports to: Director of Adult Learning Center

Date: August 21, 2026

General Summary: The Program Assistant provides administrative office management at the Bedford Campus for the diverse community of students, faculty, and staff of the Adult Learning Center and Links Program, which are funded by grants from the Department of Elementary and Secondary Education (DESE).

Duties and Responsibilities

• Provide office management for the administrative staff and instructors of the Adult Learning Center and Links Program
• Greet and interact appropriately and professionally with staff, students, all members of the College community, and visitors
• Maintain confidentiality of all staff and student information
• Use the College's Banner Finance Management System for ordering, tracking, and reconciling budgets
• Research purchase requests for the administrative staff and instructors
• Create and submit purchase orders in Banner, contact vendors to place orders, track delivery of purchases, reconcile discrepancies, and submit invoices to accounts payable
• Create and maintain spreadsheets using Microsoft Excel to compare and reconcile line items from the grant's budgets with Banner object codes
• Prepare and submit travel reimbursement forms for the staff
• Use College's Argos Reporting system to track student and class information
• Register all ALC students with the college and submit to Enrollment for "A" numbers
• Prepare and submit all Add to Course Masters forms to Enrollment
• Schedule venues for classes, meetings, and presentations using Coursedog
• Use social media to update program's Facebook page and assist with updating the program's MCC webpage
• Update the departmental SharePoint sites
• Assist program Coordinators with registration sessions as needed
• Duplicate materials for instructors and the professional staff
• Organize student materials per instructor requests
• Maintain inventory of office supply and instructional materials
• Provide assistance to the staff in problem-solving computer and office machine issues
• Coordinate repairs and maintenance with Facilities and Information Technology departments
• Perform other related duties as needed

Job Requirements

• Associate's degree, or an equivalent combination of education and experience.
• Work experience in office administration including proficiency in Microsoft Word, Excel, and standard financial record-keeping/accounting practices
• Strong interpersonal skills, organizational skills, and attention to detail
• Strong written and oral communication skills
• Ability to operate and troubleshoot standard office equipment
• Familiarity with social media and websites

Preferred Qualifications

• Bachelor's degree
• Banner and Argos experience
• Bilingual skills a plus

Additional Information

Salary Range: $21.25/hour in accordance with the College's Part-Time Wage Schedule

Location: Bedford campus with occasional travel to Lowell as needed

Hours: 15 hours per week, schedule to be determined upon hire

Expected Start Date: September 2026

Application Deadline: September 11, 2026

Equal employment opportunity, including veterans and individuals with disabilities.