Program Assistant

The Chronicle Of Higher Education, Inc.; Rootstown Township (OH); On-site; USD 22,620 - 25,389; Full time

Benefits offered by this job

Health care coverage

Flexible Spending Account (FSA) or HSA

Disability coverage and life insurance

Retirement plan with employer matching

Paid Time Off

Educational benefits with partner/univ

Professional growth through training

Wellness initiatives

Job summary

NEOMED is seeking a Program Assistant to provide administrative support for the COM Medical Education department. You will manage scheduling, draft correspondence, greet visitors, and maintain files while acting as liaison between staff, faculty, students and other constituents.

Starting pay range $16.42-$18.43 with competitive benefits. This full-time role requires a high school diploma and proficiency in Microsoft Office; prior office experience in higher education is preferred.

Qualifications

• High school diploma or equivalent.
• Proficient in Microsoft Office Suite.

Responsibilities

• Provide administrative support and customer service for designated department management and/or program(s), including scheduling meetings, preparing meeting agendas, and drafting correspondence.
• Duties may include serving as receptionist to greet visitors, answer phones and general office inquiries.
• Maintain program documentation, files, and records in accordance with organizational policies and procedures.
• Support program activities as requested (i.e., proctoring exams, lectures, departmental events). Serve as liaison between program staff, faculty, students and other applicable constituents.
• Perform other duties as assigned.

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Program Assistant

Position Type: Classified

Department: COM Medical Education

Full or Part Time: Full Time

Pay Grade: BW5

Summary

Provide administrative support and customer service for designated department management and/or program(s). Support program activities and serve as liaison between program(s) and constituents as directed.

Principal Functional Responsibilities

• Administrative Support: Provide administrative support and customer service for designated department management and/or program(s), including scheduling meetings, preparing meeting agendas, and drafting correspondence. Duties may include serving as receptionist to greet visitors, answer phones and general office inquiries. Maintain program documentation, files, and records in accordance with organizational policies and procedures.
• Program Support: Support program activities as requested (i.e., proctoring exams, lectures, departmental events). Serve as liaison between program staff, faculty, students and other applicable constituents.
• Other Duties: Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Proficient in Microsoft Office Suite

Preferred Qualifications

• Minimum 1-year related work experience in an office environment.
• Experience in higher education.

Physical Requirements

Must be able to utilize a phone, computer and other office equipment.

Department Specific Information

Join Northeast Ohio Medical University’s (NEOMED) College of Medicine. NEOMED is a mission-driven, community-based medical university committed to educating health professionals, advancing discovery, and improving the health of our region. We are seeking a Program Assistant who wants to contribute to meaningful work in a collaborative academic environment. At our organization, we are committed to fostering a collaborative and team-oriented environment that is essential to fulfilling our mission. We believe every employee should feel appreciated, valued, and empowered. To maintain a supportive organizational culture, we seek individuals whose values align with our mission and who thrive in a team‑based approach. We encourage individuals whose values align with this collaborative approach to apply.

Compensation and Benefits

Starting Pay Rate Range: $16.42 - $18.43, commensurate with experience

Benefits & Perks:

• Health care coverage: Competitive medical, dental, and vision insurance through Medical Mutual
• Flexible Spending Account (FSA) or Health Savings Account (HSA)
• Short- and long-term disability coverage, long‑term care coverage options, and life insurance
• Retirement plan with 14% employer matching
• Paid Time Off: generous vacation and sick leave, plus 11 paid holidays each year
• Educational benefits with partner universities (Policy #3349-07-45)
• Ongoing investment in professional growth through on-site training and Lean Six Sigma certification
• Employee wellness activities and initiatives that support a healthy work‑life balance

Equal Employment Opportunity Statement

NEOMED is committed to providing equal employment opportunities to qualified applicants without discrimination on the basis of age, color, disability, gender identity or expression, genetic information, national origin, race, religion, sex, sexual orientation, transgender status, status as a parent during pregnancy and immediately after the birth of a child, status as a parent of a young child, status as a foster parent, veteran status or any other category protected by applicable state or federal law. As an Equal Opportunity Employer, NEOMED also affirms its commitment to nondiscrimination in its employment policies and practices. In compliance with Title IX (20 U.S.C. Sec. 1681 et seq.), NEOMED prohibits sex discrimination, including sexual harassment.