Program Assistant

Goodwill-of-Southwestern-Pennsylvani; Pittsburgh (Allegheny County); On-site; USD 25,000 - 28,000; Part time

Job summary

Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking a Program Assistant for the Northside Common Ministries emergency men’s shelter and food pantry in Pittsburgh. You will support intake, maintain records, and coordinate with local partners to ensure effective service delivery.

The role requires a High School Diploma or equivalent with relevant experience, or an associates/bachelors with related work. Flexible PT schedule, 30 hours/week, with travel as needed.

Qualifications

• Requires high school diploma or equivalent with relevant experience.
• Experience in emergency shelter settings and administrative functions.
• Must have a valid driver's license and reliable transportation.

Responsibilities

• Coordinate intake for the food pantry and enrollment for shelter and pantry.
• Maintain up-to-date knowledge of community resources related to housing needs.
• Manage pantry and shelter inventory with GPFB coordination and approvals.
• Collaborate with shelter and pantry teams to maintain accurate records.
• Follow guidelines from Department of Public Welfare, Department of Labor, and PA Education.

Skills

Emergency shelter experience

Administrative skills

Data entry / record-keeping

Interpersonal communication

Education

High School Diploma or Equivalent

Associates' Degree

Bachelor's Degree

Job description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields.Learn more about working at Goodwill. You can help. We can show you how.

PROGRAM OVERVIEW:

The Program Assistant for the Northside Common Ministries emergency men’s homeless shelter and food pantry is responsible for supporting the operations and compliance functions of the department. This position will facilitate routine check-ins and intakes for the food pantry. The Program Assistant will aid in the success of the NCM team and programs by assisting with pantry and shelter operations and supporting administrative functions throughout the facility. This role requires continuous collaboration within the Housing & Community Service areas and with other agency team members to ensure efficient and effective service delivery to participants of the food pantry and emergency shelter.

Duties will also include but are not limited to:

• Coordinate with participants and NCM staff to complete initial intake for the food pantry and support enrollment procedures for both the Northside Common Ministries Men’s Emergency Shelter and food pantry
• Maintain up-to-date knowledge of community resources as they relate to the needs of Goodwill customers, including but not limited to their housing needs.
• Manage pantry and shelter inventory, coordinating with the Greater Pittsburgh Foodbank(GPFB) for orders and escalating sign-offs and approvals to appropriate team members.
• Collaborate with emergency shelter and pantry team members to maintain accurate records in accordance with agency expectations and program compliance requirements.
• Be aware of and follow guidelines for all applicable regulatory entities such as Department of Public Welfare, Department of Labor, and PA Department of Education.

Status:Part-time

Location: 1601 Brighton RD. Pittsburgh, PA 15212

External Hiring Range: $18.11 -$20.11

Schedule: Monday - Friday 8:00am-2:00pm 30 hrs

Travel Required: Yes

QUALIFICATIONS:

• High School Diploma or Equivalent AND 4 years experience required. OR
• Associates' Degree AND 2 yearsexperience required. OR
• Bachelors' Degree AND no year of experience required.

Required Experience:

Experience working in an emergency shelter setting and with administrative functions within a social service agency

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

• Candidates are expected to provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to first day of employment.
• Must have a valid driver’s license and reliable transportation.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.