Community Engagement Specialist

Goodwillswpa; Pittsburgh (Allegheny County); On-site; USD 28,695 - 33,530; Full time

Job summary

A local nonprofit organization is seeking a Community Engagement Specialist in Pittsburgh to manage the food pantry and expand community outreach efforts. Responsibilities include overseeing daily operations, collaborating with volunteers, and enhancing program effectiveness. Candidates must have a high school diploma and relevant experience in community outreach or volunteer coordination. The position offers a pay range of $20.83-24.34/hour and requires various certifications.

Qualifications

• 5 years of experience with a high school diploma, 3 years with an associate's degree, or 2 years with a bachelor's degree.
• Experience in community outreach, volunteer coordination, or program administration is required.
• ServSafe certification must be obtained within 90 days of hire.

Responsibilities

• Oversee daily operations of the food pantry.
• Manage volunteer activities and expand shelter outreach efforts.
• Develop relationships with organizations and government agencies.
• Plan workshops and events to increase community involvement.
• Delegate and supervise volunteer assignments.

Skills

Community outreach

Volunteer coordination

Program administration

Intermediate fluency in Spanish

Education

High School Diploma or equivalent

Associate's Degree

Bachelor's Degree

Job description

Northside Common Ministries, 1601 Brighton Rd, Pittsburgh, PA 15212, USA

Description

Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online.

POSITION SUMMARY

The Community Engagement Specialist will oversee the daily operations of the Northside Common Ministries (NCM) food pantry, managing volunteer activities and expanding shelter outreach efforts to foster robust community involvement. This position will develop and strengthen relationships with organizations, government agencies and the community. The Community Engagement Specialist will serve as a point of contact for prospective customers and volunteers and facilitate enrollment of participants and orientation of volunteers. The role will work collaboratively with other Goodwill departments.

This position is instrumental in ensuring efficient service delivery, enhancing program effectiveness, and building partnerships to meet the evolving needs of our community.

Duties include but are not limited to:

• Lead the day‑to‑day food pantry operations, ensuring cleanliness and agency standards for programmatic compliance in safety, risk and HIPAA
• Maintain current knowledge of program enrollment requirements and ensure data collection and enrollment practices are updated as needed
• Partner with marketing to enroll and orient volunteers to the pantry and shelter operations, training agency policies and shelter procedures
• Plan and execute workshops and events to increase awareness, promote community involvement and support of Northside Common Ministries Food Pantry and Men’s Shelter
• Collaborate with program staff and community partners to facilitate a smooth intake process for participants
• Delegate and supervise assignments of volunteers, maintaining organization and tracking completion of day‑to‑day operational needs
• Communicate job‑specific expectations to clients and regularly communicate with clients to ensure they are satisfied and fulfilled with employment

External Hiring Range: $20.83-24.34/hour

Travel Required: Yes, locally

QUALIFICATIONS

• High School Diploma or equivalent AND 5 years experience required OR
• Associate's Degree AND 3 years experience required OR
• Bachelor's Degree AND 2 years experience required.

Required Experience: A combination of experience in community outreach, volunteer coordination or program administration.

Preferred Experience: Experience with intake and database management. Intermediate fluency in Spanish preferred.

Schedule: Monday–Friday

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS

• Current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) upon hire
• Driver’s license and reliable transportation
• ServSafe certification within 90 days of hire

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.