Program Assistant

Cappaonline; National City, Northern (CA, KY); Hybrid; USD 47,000 - 58,000; Full time

Benefits offered by this job

Med/Dental/Vision

Training & Development

FSAs

Legal Services

Holidays & Leave

Long-Term Disability

Life Insurance

401(k) Plan

Employee Assistance Program

Job summary

CDA is seeking a Program Assistant to provide clerical and administrative support for program operations in a community-based, multiservice setting. This entry-level role offers on-the-job training and routine tasks to support daily operations, ensuring timely mail handling, filing, and equipment use.

Qualifications include a high school diploma and the ability to learn quickly, follow directions, and communicate professionally with diverse individuals.

Qualifications

• High school diploma or equivalent.
• Ability to learn and follow oral/written directions.
• Proficient with general office software.
• Professional communication and respectful demeanor.
• Ability to maintain professional relationships and handle diversity.

Responsibilities

• Operate office equipment (copiers, fax, scanners, postal meters, etc.).
• Maintain filing systems according to policies.
• Process mail and route to appropriate staff.
• Attend on-site and off-site trainings and meetings via Zoom.

Job description

Employment Type:

Full-Time l

Exemption Status:

Non-Exempt

Hourly Rate:

$25.36 (equivalent to $52,748.80 annually)

About CDA:

CDA is a community based, multiservice non-profit agency with over 300 employees dedicated to creating positive change in our local community. Our mission is to empower and promote the well-being of families, child care providers, and the greater community through financial and support services.

Purpose of Role:

As a Program Assistant, you will perform a wide variety of clerical, administrative, and/or casework duties to support program operations. This entry-level position provides an opportunity to receive on-the-job training in the basic skills required for the role and perform routine, repetitive support functions for the program.

Who We’re Looking For:

We are looking for someone who:

• Has a willingness to learn and ability to understand and follow oral and written directions.
• Is capable of using office equipment such as copy machines, fax machines, scanners, postal meters, folding and binding machines, and file cabinets in a safe and efficient manner.
• Has basic knowledge and use of Adobe, Excel, Microsoft Office, Microsoft Outlook and Zoom.
• Can provide prompt, efficient, and responsive service; and communicate and treat all individuals with dignity and respect, responding in a cooperative, solution-oriented manner.
• Can maintain professional relationships and avoid conflicts of interest.
• Understands and respects diversity in the workplace/community, showing consideration by communicating tactfully and sensitively at all times.

Essential Duties and Responsibilities:

1. Operates office equipment including copiers, fax machines, postal meters, and machines, scanners and calculators.
2. Maintains filing system according to established policies and procedures.
3. Responsible for mail processing, which includes picking up, sorting, prioritizing, and routing incoming mail to the appropriate person, preparing outgoing mail and dropping off.
4. Participate in one-site and off-site learning opportunities such as workshops, conferences, staff meetings and trainings Zoom.

Position Requirements:

• High school diploma; any education, training and/or experience that demonstrate possession of the knowledge, skills and abilities listed above.
• Must have willingness to learn and ability to understand and follow oral and written directions.
• Ability to use copy, fax, scanners, postal meters, folding and binding machines, and file cabinets in a safe and efficient manner.
• Ability to provide prompt, efficient, and responsive service; and to communicate and treat all individuals with dignity and respect, responding in a cooperative, solution-oriented manner.
• Must be able to maintain professional relationships and avoid conflicts of interest. Ability to understand and respect diversity in the workplace/community, showing consideration by communicating tactfully and sensitively at all times.

Work Schedule:

Full-time, Monday—Friday, 40 hours per week, 8:30 AM to 5:00 PM.

Benefits:

• Medical | Dental | Vision - 80% paid by the employer in the first year, and 100% thereafter
• Ongoing Training and Staff Development opportunities
• Flexible Spending Account
• Legal Service Plans Available
• Paid Holidays, Sick Pay, and Vacation Time
• Additional Vacation Days – Earn up to 5 bonus days after 3 years, and up to 15 bonus days after 10 years.
• Long-Term Disability
• Group and Voluntary Life Insurance Plan
• Annual Employer Contribution Plan and Employee 401(k) Contribution
• Employee Assistance Program