Payment Analyst I

CDA; Chula Vista (CA); Hybrid; USD 56,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Long-Term Disability

Life Insurance

Flexible Spending Account

Employee Assistance Program

Legal Service Plans

Training & Development

Job summary

CDA is seeking a Payment Analyst I in California to review and process child care provider attendance records and invoices in accordance with state guidelines and our policies. This full-time, non-exempt role offers a hybrid schedule after training and requires strong attention to detail and data accuracy.

You will verify documentation, calculate provider payments, respond to inquiries, and support the Payments team while maintaining confidentiality and delivering excellent customer service.

Qualifications

• Excellent attention to detail, data entry, and math reasoning skills.
• Ability to analyze and calculate data such as claims and invoices.
• Strong problem-solving, organization, and time-management abilities.
• Proficient in Microsoft Office and able to learn policies quickly.

Responsibilities

• Review and evaluate child care provider invoices per state regulations and CDA policies.
• Verify attendance, signatures, and supporting documentation for accuracy.
• Process payments and respond to provider questions and inquiries in a timely manner.
• Analyze attendance records and adjust payments per policy, contacting staff as needed.
• Print reports and double-check batch payments for accuracy.
• Participate in on-site and off-site trainings and meetings.

Skills

Attention to detail

Data entry

Math reasoning

Critical thinking

Problem solving

Organizational skills

Prioritization

Customer service

Confidentiality

Adaptability

Repetitive task accuracy

Tools

Microsoft Office Suite

Job description

Employment Type

Full-time | Exemption Status: Non-Exempt

Hourly Rate

$28.74 (equivalent to $59,779.20 annually)

Learn more about this opportunity!

Watch our 5-minute video to hear directly from CDA employees about the role, team culture, and what it takes to be successful as a Payment Analyst I.

About CDA

CDA is a community based, multiservice non-profit agency with over 300 employees dedicated to creating positive change in our local community. Our mission is to empower and promote the well-being of families, child care providers, and the greater community through financial and support services.

Purpose Of Role

As a Payment Analyst I, you will review and process child care provider attendance records and invoices in accordance with California Department of Social Services guidelines and CDA policies and procedures.

Who We’re Looking For

This position is ideal for someone who enjoys working with details, analyzing information, solving problems, and ensuring accuracy in a fast-paced environment.

We’re Looking For Someone Who

• Has excellent attention to detail, data entry, and math reasoning skills.
• Excels in critical thinking, problem-solving, and organization.
• Can prioritize workload and meet strict deadlines.
• Is proficient at analyzing and calculating data, such as claims and invoices.
• Quickly learns and applies established policies and procedures.
• Provides excellent customer service and maintains positive client relationships.
• Maintains confidentiality and uses tact and discretion in client interactions.
• Adapts well to changing priorities and procedures.
• Is comfortable with repetitive tasks with a high degree of accuracy.

Summary Of Responsibilities

• Review and evaluate child care provider invoices in accordance with State regulations and CDA policies and procedures.
• Verify attendance, contracted hours, signatures, and supporting documentation for accuracy and completeness.
• Support the Payments department by responding timely to provider questions and payment inquiries.
• Analyze and compare attendance records which may affect payment, such as school schedules parent work hours, and/or provider rate changes against parent/provider certificate, contacting providers and/or appropriate Agency staff as needed.
• Calculate provider payments according to established policies and procedures; process and review invoice adjustments.
• Print out reports on processed attendance records, batching and double-checking payments to ensure accurateness.
• Participate in on-site and off-site learning opportunities such as workshops, conferences, staff meetings and trainings.
• Perform various other duties as assigned.

Position Requirements

• 1-3 years of relevant experience and/or training. Accounting knowledge is a plus.
• Strong technical skills and working knowledge of Microsoft Office Suite.
• Valid driver’s license, auto registration, and insurance for occasional driving. Position may require occasional driving to and from locations for the purpose of training.
• Bilingual/Spanish is preferred.

Work Schedule

Full-time, 40 hours per week, Monday- Friday 8:30am-5:00pm. Hybrid schedule opportunity available (after training period has been completed)

Benefits

• Medical | Dental | Vision - 80% paid by employer in first year (100% paid by employer after year one)
• Paid Holidays, Sick Pay, and Vacation
• Employee 401(k) Contribution and Annual Employer Contribution Plan
• Long-Term Disability Coverage
• Group and Voluntary Life Insurance
• Flexible Spending Account
• Employee Assistance Program
• Legal Service Plans
• Training and Professional Development Opportunities