Program Assistant

Copa Health Inc.; Glendale (AZ); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

ICHRA health coverage

Dental and vision coverage

PTO 3 weeks + wellness day

10 paid holidays

Tuition reimbursement

403(b) with company match

Employee assistance program

Life insurance

Disability coverage

Pet insurance

Job summary

Copa Health is hiring a Program Assistant to join our Arizona-based team. The role involves providing administrative and clinical support at an assigned location, acting as receptionist, assisting in check-in/check-out, scheduling, and ensuring proper filing of clinical documentation in the electronic health record.

Direct care may be provided as directed by leadership. The ideal candidate will be at least 21 years old, hold a HS diploma or GED with two years of relevant experience in a

Qualifications

• Minimum HS Diploma/GED and two years of relevant experience in a behavioral health setting.
• Must have a fingerprint clearance card issued by the AZ Department of Public Safety or eligible to receive one within eight weeks of hire.
• TB Test clearance required at the time of hire.

Responsibilities

• Work with site leadership to review, monitor, and correction of department notes including time overlap reports and templates with no documentation report.
• Responsible for collecting and reviewing transportation logs for company vehicles and transportation trackers.
• May assist with co-facilitation of groups when needed.
• Collects, monitors, scans, and enters data/information into the electronic health records or as assigned.
• Requests updated documents as needed for the electronic health records.
• As receptionist, greets, receives, and ensures sign-in sheets are signed.
• Support the growth of the program by covering and assisting with referrals scheduling and scanning documents into files.

Skills

Administrative support

Scheduling

Reception duties

Data entry

Communication

Time management

Education

HS Diploma/GED

Tools

EHR systems

Job description

Who We Are

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well‑being of our team.

Why Join Copa Health?

At Copa Health, we prioritize the growth, well‑being, and satisfaction of our team members. When you join our team, you’ll receive:

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax‑free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

Description

Who We Are

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high‑quality behavioral health and integrated care services while also investing in the growth and well‑being of our team.

Why Join Copa Health?

At Copa Health, we prioritize the growth, well‑being, and satisfaction of our team members. When you join our team, you’ll receive:

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax‑free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

Who We're Looking For

Copa Health is seeking a multi‑tasking, organized Program Assistant to join our fast pace, office setting healthcare team. The Program Assistant will provide administrative and clinical support to an assigned location or program. The Program Assistant acts as a receptionist, assists in check‑in, check‑out, scheduling and confirming appointments, and ensures proper filing of clinical documentation in the electronic health record. The Program Assistant also provides direct care services as needed and directed by program leadership.

Key Responsibilities

• Work with site leadership to review, monitor, and correction of department notes including, time overlap reports and templates with no documentation report.
• Responsible for collecting and reviewing transportation logs for company vehicles and transportation trackers
• May assist with co‑facilitation of groups when needed.
• Collects, monitors, scans, and enters data/information into the electronic health records or as assigned.
• Requests updated documents as needed for the electronic health records.
• As receptionist greets, receives, and ensure sign in sheets are signed.
• Support the growth of the program by covering and assisting with referrals scheduling and scanning documents into files

Qualifications

• Must be a minimum of 21 years of age.
• Minimum HS Diploma/GED and two (2) years of relevant experience in a behavioral health setting.
• Must have a fingerprint clearance card issued by the AZ Department of Public Safety or eligible to receive one within eight (8) weeks of hire.
• TB Test clearance required at the time of hire

Copa Health is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre‑Employment Criminal Background and Drug Testing Required. EOE