Program Assistant

Albany County Opportunity, Incorporated; City of Albany (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental & Vision

Employer-paid life/AD&D

Tuition assistance

EAP

Advancement opportunities

Job summary

Albany Community Action Partnership (ACAP) is seeking a Program Assistant to support daily office operations at our Early Childhood Education site in Albany, NY. The role includes clerical tasks, data entry, and classroom coverage in Head Start Preschool and Early Head Start programs.

Requirements include a High School diploma or GED and strong interpersonal and organizational skills. Bilingual abilities are a plus.

Qualifications

• High School diploma or GED required.
• Customer service experience preferred.
• Experience working with young children preferred.
• Strong interpersonal, communication, organization and problem-solving skills required.
• Solid PC skills including data entry, word processing and spreadsheets.

Responsibilities

• Greets and directs customers at ECE sites, visitors, and incoming calls and directs inquiries to appropriate staff.
• Performs clerical and general office duties including copying, mail handling, data entry, meeting preparation and maintenance of supplies.
• Provides classroom coverage/support personnel as needed.
• Manages correspondence, reports, forms and documents; prepares data and formats materials for processing.
• Responds to internal and external information requests and coordinates required reports.
• Assist with customer outreach and enrollment for agency programs; assist program team with planned activities.
• Represent agency interests at meetings with external stakeholders.

Skills

Customer service

Interpersonal skills

Communication

Organization

Problem solving

MS Office

Education

High School diploma or GED

Tools

MS Word

MS Excel

Job description

Description

Want to join a team to create positive change in the community?

We are seeking a motivated, detail-oriented Program Assistant to support daily office operations for our Early Childhood Education site. This role will coordinate administrative activities to ensure accurate and useful communication and information. Provides general office support, completes various routine center related tasks and manages and/or maintains correspondence, files and records, and otherwise relieves staff of clerical work and administrative and business details with management and staff, as well as outside agencies. Provides classroom coverage in Head Start Preschool and Early Head Start classrooms.

Benefits Include:

• Paid Time Off Benefits: Sick, Personal, and Vacation Leave, 12 paid holidays, 403(b) with employer contribution;
• Insurance Benefits: Health, Dental & Vision Insurance, Employer-paid life/AD&D Insurance, Short-term/Long-term Insurance;
• Additional Benefits: Tuition Assistance, Employee Assistance Program (EAP), and Opportunity for Advancement!

This is a Full-time, In-person position. Starting pay rate is $18.96 per hour, Monday-Friday 9AM-5PM; The duration of employment will depend on program needs and may be subject to change.

Responsibilities include:

• Greets and directs customers at ECE sites, visitors, and incoming telephone calls; answers general questions and inquiries regarding agency’s programs and services, directing customers to appropriate resource personnel.
• Performs a variety of clerical and general office duties including copying, sending and distributing faxes, receiving and distributing incoming mail, processing outgoing mail, data entry, meeting preparation, and general maintenance of copy machine and supplies.
• Performs center tasks as assigned, such as inventory of classroom supplies, support with meal delivery etc..
• Provide classroom coverage/support personnel.
• Manages correspondence, reports, forms, and other documents as requested; assembles data and sets up the format for material to be processed and maintains administrative inventory supplies levels.
• Respond to or coordinate responses to internal and external requests for information and required reports in areas of responsibility.
• Assist with customer outreach and enrollment for agency programs; assist program team with planned activities.
• Represent agency interests at meetings and activities with external stakeholders.

Requirements

A High School diploma or GED is required, customer service experience and experience working with young children preferred. Strong interpersonal, communication, organization, and problem-solving skills are required. Solid PC skills including database entry, word processing, and spreadsheet skills are required. Bilingual or multilingual abilities a plus.

ABOUT ALBANY COMMUNITY ACTION PARTNERSHIP

Be a part of an organization that values the growth of both its students and its staff. Albany Community Action Partnership (ACAP) is a community action agency serving individuals and families living in poverty for nearly 60 years. Our services are administered through three departments: Career and Community Services, Early Childhood Education, and Energy Services. Each year, ACAP fosters opportunities for self-empowerment and enrichment in the lives of thousands of young children and families. Our mission is to partner with families and communities to expand opportunities and build stronger networks to foster upward economic mobility.

No phone calls, please. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.