Program Applications Specialist

Veterans Health Administration; Louisville (KY); Hybrid; USD 62,000 - 97,000; Full time

Job summary

Veterans Health Administration in Louisville, KY seeks a Program Applications Specialist (GS-0301-09). The role oversees business processes for multiple software programs and coordinates data collection to drive organizational performance.

It serves as the integrated expert for Patient Information Management System and VISTA packages at the facility level. The position includes promotion potential, requires knowledge of system redesign, and involves training staff in various information

Qualifications

• Transcript must be submitted with your application if you base all or part of your qualifications on education.
• Education from institutions recognized by the U.S. Department of Education may be used to qualify for Federal employment.
• Certificate of Foreign Equivalency may be required for foreign education.

Responsibilities

• Provides continuous business oversight for software programs integral to administration and operations.
• Coordinates data collection and analysis; applies System Redesign principles to improve performance.
• Serves as the integrator coordinating business processes and software functions across services.

Job description

• Department: Department of Veterans Affairs

The Program Applications Specialist provides continuous business oversight for a variety of software programs integral to the overall administration and operations of the business and effects programmatic changes at the facility level. The incumbent coordinates ongoing data collection and analysis and uses knowledge of System Redesign principles to determine organization performance.

Key Responsibilities

This job opportunity announcement (JOA) will be used to fill one (1) full-time, permanent Program Applications Specialist, GS-0301-09 Target 11, vacancy with Business Office Service at the Louisville, KY VA Medical Center. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.

Selection at a lower grade level does not guarantee promotion to the full performance level. Knowledge can be gained and expanded on during the initial GS-9 period but will be expected to be fully gained prior to recommendation to GS-11. The Program Applications Specialist (PAS) serves as the integrator that coordinates the business process and software functions.

The PAS provides continuous business oversight for a variety of software programs integral to the overall administration and operations of the business and effects programmatic changes at the facility level. The PAS coordinates ongoing data collection and analysis and uses knowledge of System Redesign principles to determine organization performance.

The PAS conducts business process modeling, projects and studies that will impact on the overall functions of the services in such areas as, policy development and implementation, work methodology, processes, streamlining, etc. Major duties include but are not limited to: Skill with MUMPS/File Manager Applications Sufficient to Develop and Create Data Extract Templates, Rules, and Printouts.

Oversees the coordination, planning, implementation, and training for service and facility staff in business and functional areas for various information technology VISTA packages. Serves as the functional "expert" for matters relating to the Patient Information Management System (PIMS) core package. Plans initiatives for hardware and software needs for the service.

Assesses individual needs to determine appropriate level of menu access for staff, Regional Office employees, and employees from VISN VA facilities. Identifies system inefficiencies and develops studies or data collection techniques related to specific identified problems. Coordinates ongoing data collection and analysis and uses knowledge of System Redesign principles to determine organization performance.

Conducts business process modeling, projects and studies that will impact on the overall functions of the services in such areas as, policy development and implementation, work methodology, processes, streamlining, etc. Performs a continuing evaluation and analysis to assess program effectiveness and to identify areas requiring management attention.

Analyzes utilization trend data on a monthly/quarterly basis to verify the accuracy of the data, identify problem areas, provide objective assessments, prioritize identified problems, analyze variances, and recommend appropriate actions and/or alternatives. Establishes administrative qualitative standards; the objective of which is intended to improve programs, facilities, and operations. The incumbent develops and implements standards that affect the service.

Develops initiatives which will enable the facility to provide quality health care to its population while operating in a more effective and efficient manner. Designs and develops dissemination and training materials, local standard operating procedure manuals, develops and utilizes monitoring tools, and provides for the implementation of BO programs through on-site education and training. Recommends and implements amendment of business office programs where necessary.

Communicate in a clear, logical, and concise to explanation of information, both orally and in written format. Preforms the coordination, planning, implementation, and training for service and facility staff in business and functional areas for various information technology VISTA packages. Develops and presents both formal lectures and on-the-job sessions to those employees who will be entering, changing, and extracting data.

Designs and develops dissemination and training materials, local standard operating procedure manuals, develops and utilizes monitoring tools, and provides for the implementation of BO programs through on-site education and training. Other duties as assigned. Work Schedule: Monday - Friday 8:00 a.m. - 4:30 p.m. Telework: Adhoc Virtual: This is not a virtual position.

Position Description/PD#: Program Applications Specialist/PD403700 and PD5324 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $61722 – $97087/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-09.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.