Program Analyst (Informatics) - Surgical Care

Veterans Health Administration; Des Moines (IA); On-site; USD 62,000 - 117,000; Full time

Job summary

Veterans Health Administration in Des Moines is seeking a Program Analyst (Informatics) to join the Surgical Care team. The role centers on integrating clinical and information processes to enable adoption of new technologies and improve care delivery.

You will work with SQL/SSRS, health IT tools, and stakeholders to enhance decision support, workflows, and interoperability across the organization.

Qualifications

• Experience in informatics to support clinical software and training.
• Familiarity with health information technology solutions.
• Ability to develop and optimize workflows using data.
• Understanding of end-to-end healthcare processes.

Responsibilities

• Supports comprehension of organizational updates and educates staff.
• Guides evolution of clinical software and trains staff on programs.
• Develops software enhancements and partners on IT for patient care.
• Improves data interoperability and content quality across sources.
• Applies statistics, ML, visualization to decision support.
• Creates reports using SQL/SSRS and supports EHR optimization.
• Collaborates with OIT and Health Informatics to sustain HIT solutions.

Skills

Communication

Leadership

Statistics

Machine learning

Data visualization

SQL

Healthcare IT

Tools

SSRS

VA Corporate Data Warehouse

EHR

Job description

Program Analyst (Informatics) - Surgical Care

• Department: Department of Veterans Affairs

The incumbent serves as a Program Analyst (Informatics) located at the VA Central Iowa Health Care System under the Surgical Care service line. The primary purpose of the position is to improve the quality, efficiency, and effectiveness of health care by integrating clinical and information processes necessary to achieve successful adoption and application of new technologies throughout the VHA.

Key Responsibilities

Duties include, but may not be limited to the following: Uses communication, education, and leadership to support comprehension of and adaptation to organizational updates. Guides the evolution of clinical software and processes by ensuring clinical software are available for staff use in addition to training on these programs.

Contributes to the development of software enhancements, guides process improvement activities, and partners with colleagues working on information technology (IT) for the better provision of patient care by clinical and business staff.

Cultivates a healthy working relationship between the Office of Information and Technology (OIT) and Health Informatics, allowing for routine dialog to enable the sustainment and optimization of our health IT solutions and workflows, for the benefit of all staff and Veterans. Evaluates content quality and assures access to knowledge resources, eliminating redundancy in duplicate data sources, and improving information interoperability across the organization.

Applies statistical (quantitative information derived mathematically), machine learning (use of artificial intelligence to derive knowledge from data to predict outcomes), visualization (representation of data via a chart or other image), inferencing (a way to understand cause-and-effect relationships) and other techniques to enable decision support.

Utilizes or develops reports and information tools using a variety of methods and tools such as Structured Query language (SQL), SQL Server Reporting Services (SSRS) from the VISN and the VA Corporate Data Warehouse. Enables healthcare capabilities and the evolution of technology adjoined to the electronic health record (EHR) to deliver quality care by developing, implementing, monitoring, maintaining, and optimizing informatics tools and access to them.

Serves as a subject matter expert in the visual depiction of process flow diagrams, assisting end-users with correct interpretation of symbols and diagrams that reflect their work activities. Ensures clinical input in the development and management of the VHA business architecture. Participates in actions to evaluate, test, and report on errors found when working with systems and applications.

Applies a true end-to-end process to evaluate workflows, identify issues, develop solutions based on best practice guidelines, and resolves and communicates changes to maintain and optimize processes that deliver Health Information Technology (HIT) solutions. Uses communication, education, and leadership to support comprehension of and adaptation to organizational updates.

Performs activities that support the management and delivery of educational experiences using information solutions and technology in all areas of healthcare. Performs other duties as assigned. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday-Friday, 7:30 a.m. - 4:00 p.m. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst (Informatics) - Surgical Care/PD99397S Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $62223 – $117307/yr.

What is the application deadline?

Applications close on 2026-10-05.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.