Program Analyst (Travel Programs)

Defense Human Resources Activity; Alexandria (VA); Remote; USD 122,000 - 158,000; Full time

Job summary

Defense Human Resources Activity seeks a Program Analyst (Travel Programs) to spearhead travel card policy design, analytics, and oversight. The role emphasizes predictive analysis, audits, and cross‑agency collaboration to strengthen compliance and efficiency.

The incumbent will drive policy implementation, oversee surveillance to mitigate misuse, and deliver data‑driven insights to DoD leadership. Telework eligibility and DoD alignment are key aspects of this position.

Qualifications

• Experience formulating and implementing department-wide travel card policies.
• Ability to analyze policy impacts and align guidance with DoD/OMB directives.
• Proven capability in surveillance, analytics, and risk assessment for program integrity.

Responsibilities

• Formulate, design, and implement travel card policies and procedures.
• Use predictive policy analysis to align DoW regulations with directives while reducing redundancies.
• Lead FWA surveillance and anomaly-detection for card usage to safeguard funds.
• Support audits and inspections; ensure compliance with DoD FMR and DoW GTCC rules.
• Develop predictive models and data visualizations to aid leadership decisions.
• Coordinate with agency leadership, APCs, and financial institutions for program success.
• Monitor interfaces between the Travel Card Program and external systems (DTS, payroll).
• Negotiate improvements and drive training architecture to enable efficiency.

Skills

Policy analysis

Data visualization

Stakeholder liaison

Fraud detection

Compliance

Tools

DTS

Analytics software

Job description

• Hiring Agency: Defense Human Resources Activity

This position is part of the Defense Human Resources Activity, Defense Human Resources Activity. The incumbent provides expert technical expertise and knowledge as it relates to monitoring, scheduling, and implementing travel card policies and initiatives.

Key Responsibilities

As a Program Analyst (Travel Programs) at the GS-0343-13 some of your typical work assignments may include: Formulate, design, and implement innovative, department-wide travel card policies and streamlined operating procedures; utilize predictive policy analysis to align DoW regulations with OMB, Treasury, GAO, and GSA directives while proactively eliminating administrative redundancies.

Direct enterprise-level fraud, waste, and abuse (FWA) surveillance and forensic compliance analysis; deploy anomaly-detection methodologies, Merchant Category Code (MCC) pattern screening, and data-driven risk matrices to detect improper card usage, mitigate internal control vulnerabilities, and safeguard government funds.

Serve as the principal technical expert and strategic authority for audits, reviews, and inspections; apply compliance engineering methodologies to participate in external reviews, resolve complex inquiries, and prevent regulatory misalignments with DoD FMR Volume 9 and DoW GTCC regulations.

Conduct advanced statistical, qualitative, and diagnostic analyses of program portfolios (CBA/IBA); develop predictive data models to forecast emerging delinquency trends, calculate mission-critical ratios, and deliver high-impact, actionable data visualizations that enable DoW leadership to operate at peak operational efficiency.

Cultivate and manage strategic partnerships across Department leadership, component commands, card-issuing financial institutions, and Agency Program Coordinators (APCs); serve as the primary operational liaison to resolve cross-organizational escalations, deliver executive briefings, and align enterprise travel card operations with DoD-wide mission priorities.

Monitor, map, and optimize critical system interfaces between the Travel Card Program and external systems (e.g., DTS, military/civilian payroll); employ systematic troubleshooting and root-cause analysis to prevent functional system errors, ensure seamless data exchange, and perform continuous technical evaluations.

Negotiate high-impact program improvements with senior officials and commercial partners while evaluating System Change Requests (SCRs); utilize capability gap analyses and digital dissemination frameworks to overcome organizational resistance, roll out modern training architectures, and drive resource-saving process changes.

Requirements & Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Which agency is hiring for this position?

This position is with Defense Human Resources Activity, Department of Defense.

What is the salary for this position?

The posted pay range is $121785 – $158322/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-12.

Who is eligible to apply?

This position is open under the 'Public' hiring path.