Program Analyst – Outcomes & Evaluation (CA)

Victor Community Support Services; Chico (CA); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Life Insurance

9 Paid Holidays

PTO & Sick leave

403B Retirement plan

Employee Assistance Program

Mileage Reimbursement

Discount programs

Tuition Assistance

Employee Referral Bonus

Verizon Wireless Discount

Job summary

Victor Community Support Services is seeking a Program Analyst to advance the organization’s evaluation processes for Wraparound and other service delivery types.

Under the supervision of the Director of Quality, you will conduct research, analyze data, produce qualitative and quantitative reports, and support continuous improvement across programs. Experience with data analytics, outcomes reporting, and measurement systems is essential.

Qualifications

• Master's or Doctorate in behavioral science or related field from an accredited institution.
• At least 1 year of qualitative/quantitative research, data/report writing, or statistical analysis experience.
• Advanced knowledge of data analytics methodologies, data management, and outcomes management systems.
• Advanced knowledge of Microsoft Office and Excel; basic knowledge of Access.

Responsibilities

• Provide meaningful qualitative and quantitative reports, analyses and evaluation to leadership and staff.
• Offer site consultations and assessments on service delivery and data management systems.
• Lead the development and implementation of the Outcomes and Evaluation system across the agency.
• Assist with consumer satisfaction data collection and reporting protocols to capture feedback on quality of service.
• Support diversification of wraparound populations and contracting opportunities.

Skills

Data analytics

Report writing

Qualitative research

Quantitative research

Statistical analysis

Advanced Excel

Education

Masters or PhD in behavioral science or related field

Tools

Microsoft Office

Excel

Access

Job description

Victor Community Support Services is seeking a Program Analyst to advance the organization’s evaluation processes for Wraparound and other service delivery types.

Under the supervision of the Director of Quality, you will conduct research, analyze data, produce qualitative and quantitative reports, and support continuous improvement across programs. Experience with data analytics, outcomes reporting, and measurement systems is essential.