Program Analyst (Informatics)

U.S. Department of Veterans Affairs; Iowa City (IA); On-site; USD 80,000 - 110,000; Full time

Job summary

U.S. Department of Veterans Affairs in Iowa City seeks a Program Analyst (Informatics) to improve health care quality and efficiency by integrating clinical and information processes for new technologies across the VHA. You will analyze data, support deployment of HIT solutions, and collaborate with clinical and business teams.

The role emphasizes data analysis, informatics, and end-to-end process improvement to enhance patient care and workflows within VA facilities.

Qualifications

• Specialized experience at GS-9 level may include data analysis, reporting, and process improvement.
• Education can substitute experience for higher grades (master's or Ph.D. level).
• Experience with health informatics and clinical workflow analysis is relevant.

Responsibilities

• Perform data analysis to evaluate health IT workflows and informatics performance.
• Support development and deployment of clinical software and HIT tools.
• Collaborate with clinical and business teams to optimize processes and reporting.
• Assist in evaluating system quality and improving information interoperability.

Skills

Data analysis

Communication

Process improvement

Report preparation

Education

Master's degree

Ph.D. or equivalent

Tools

SQL

SSRS

Job description

Summary

The Program Analyst (Informatics) position is located at the medical centers - in the Veterans Health Administration (VHA) of the Department of Veterans Affairs (VA). The primary purpose of the position is to improve the quality - efficiency and effectiveness of health care by integrating clinical and information processes necessary to achieve successful adoption and application of new technologies throughout the VHA.

Summary

The Program Analyst (Informatics) position is located at the medical centers - in the Veterans Health Administration (VHA) of the Department of Veterans Affairs (VA). The primary purpose of the position is to improve the quality - efficiency and effectiveness of health care by integrating clinical and information processes necessary to achieve successful adoption and application of new technologies throughout the VHA.

Qualifications

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-07. For a GS-11 position you must have served 52 weeks at the GS-09. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation - but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement. In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Grade Determinations: GS-9 Program Analyst (Informatics) Specialized Experience Requirement: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-7) that is directly related to the work of the position. Examples of qualifying specialized experience includes: knowledge of automation and software systems and options that affect clinical practice; performing data analysis - to include collecting - evaluating - and synthesizing data; assisting in process improvement projects; provides communication channels to clinical and business teams to support deployment - sustainment - and optimize efforts; preparing reports and graphical presentations of data. -OR- Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree OR two (2) full years of progressively higher level graduate education leading to such a degree OR LL.B. or J.D. - if related. GS-11 Program Analyst (Informatics) Specialized Experience Requirement: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-9) that is directly related to the work of the position. Examples of qualifying specialized experience includes: communicating among stakeholders to facilitate and support organizational change; applying a wide range of established practices - theories - and emerging information in relation to health care delivery - informatics - and applications; independently completes analytical projects related to process improvement; experience with data life cycle to include data design - collection - and management to input - retrieve - analyze - summarize - and present information; and knowledge and use of national database architecture and file structure. -OR- Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree OR three (3) full years of progressively higher level graduate education leading to such a degree OR LL.M. - if related. GS-12 Program Analyst (Informatics) Specialized Experience Requirement: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-11) that is directly related to the work of the position. Examples of qualifying specialized experience includes: independently performing a full range of data analysis - to include collecting - evaluating - and synthesizing of data; applies an end-to-end process to evaluate workflows - identify issues - and develop solutions based on best practice guidelines; experienced knowledge and use of national database architecture and file structure - analytical techniques - and clinical applications development techniques; acquainted with technologies that are likely to benefit healthcare delivery processes to troubleshoot functionality issues and develop solutions; and ensures the success of multidisciplinary teams to lead and manage informatics-related projects. Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination. Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/ or the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties

• Major duties include - but are not limited to the following: Uses communication - education - and leadership to support comprehension of and adaptation to organizational updates
• Guides the evolution of clinical software and processes by ensuring clinical software are available for staff use in addition to training on these programs
• Contributes to the development of software enhancements - guides process improvement activities - and partners with colleagues working on information technology (IT) for the better provision of patient care by clinical and business staff
• Cultivates a healthy working relationship between the Office of Information and Technology (OIT) and Health Informatics - allowing for routine dialog to enable the sustainment and optimization of our health IT solutions and workflows - for the benefit of all staff and Veterans
• Evaluates content quality and assures access to knowledge resources - eliminating redundancy in duplicate data sources - and improving information interoperability across the organization
• Applies statistical (quantitative information derived mathematically) - machine learning (use of artificial intelligence to derive knowledge from data to predict outcomes) - visualization (representation of data via a chart or other image) - inferencing (a way to understand cause-and-effect relationships) and other techniques to enable decision support
• Utilizes or develops reports and information tools using a variety of methods and tools such as Structured Query language (SQL) - SQL Server Reporting Services (SSRS) from the VISN and the VA Corporate Data Warehouse
• Enables healthcare capabilities and the evolution of technology adjoined to the electronic health record (EHR) to deliver quality care by developing - implementing - monitoring - maintaining - and optimizing informatics tools and access to them
• Serves as a subject matter expert in the visual depiction of process flow diagrams - assisting end-users with correct interpretation of symbols and diagrams that reflect their work activities
• Ensures clinical input in the development and management of the VHA business architecture
• Participates in actions to evaluate - test - and report on errors found when working with systems and applications
• Applies a true end-to-end process to evaluate workflows - identify issues - develop solutions based on best practice guidelines - and resolves and communicates changes to maintain and optimize processes that deliver Health Information Technology (HIT) solutions
• Uses communication - education - and leadership to support comprehension of and adaptation to organizational updates
• Performs activities that support the management and delivery of educational experiences using information solutions and technology in all areas of healthcare
• Work Schedule: Monday - Friday
• 7:30am - 4pm Telework: Not Available Virtual: This is not a virtual position
• Position Description #: 99397S/99398S/99399S Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized