Program Analyst II: Data, Dashboards & Performance

Swingtech; Washington (District of Columbia); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

PTO 15 days

Paid holidays 11

Medical Insurance

Dental Insurance

Vision Insurance

Disability coverage

Life insurance

Supplemental Life

Critical Care

Pet Insurance

Employee Assistance

401k with 4% match

Training budget

Referral bonus

Merit bonus

Job summary

Swingtech is seeking a Program Analyst II to independently conduct program, management, performance, and data analyses in support of SBA capital-access and lender-oversight programs. The analyst will develop metrics and dashboards, assess program performance, prepare substantive reports and briefings, and coordinate multiple concurrent projects or workstreams.

The role requires strong Excel skills, experience with data analysis, and the ability to present complex information clearly to diverse

Qualifications

• Bachelor’s degree in public policy, public administration, business administration, economics, finance, statistics, data analytics, or a related field.
• Approximately two to three years of specialized experience in program analysis, management analysis, performance measurement, business analytics, data analysis, or complex project coordination.
• Strong Excel proficiency, including pivot tables, lookup functions, conditional formulas, charts, and summary statistics.
• Experience compiling and reconciling data from multiple sources.
• Working knowledge of program evaluation, KPIs, outcomes, and performance measurement.
• Strong analytical writing, presentation, and briefing skills.
• Ability to manage competing priorities with limited supervision.
• Demonstrated ability to meet deadlines and produce accurate work products.

Responsibilities

• Conduct quantitative and qualitative analyses of program performance, workload, and outcomes.
• Design, refine, and maintain performance metrics, dashboards, scorecards, and tracking systems.
• Compile, validate, reconcile, and analyze information from multiple sources.
• Conduct basic cost-benefit and cost-effectiveness analyses.
• Prepare substantive analytical sections of reports, white papers, briefings, and presentations.
• Coordinate multiple projects, interdependent actions, deadlines, and follow-up requirements.
• Report project and analytical status to supervisors and stakeholders.
• Support financial reporting for SBA lending and lender-oversight programs.
• Analyze program requirements, processes, internal controls, and resource utilization.
• Identify trends, risks, data gaps, performance issues, and process‑improvement opportunities.
• Develop conclusions and recommendations based on analytical findings.
• Present complex information clearly to technical and nontechnical audiences.
• Support Government and contractor leadership with decision‑ready analysis.

Skills

Excel

Pivot tables

Lookup functions

Conditional formulas

Charts

Summary statistics

Data reconciliation

Program evaluation

KPIs

Analytical writing

Presentations

Prioritization

Education

Bachelor's degree

Tools

Dashboards

Data visualization

BI tools

Job description

Swingtech is seeking a Program Analyst II to independently conduct program, management, performance, and data analyses in support of SBA capital-access and lender-oversight programs. The analyst will develop metrics and dashboards, assess program performance, prepare substantive reports and briefings, and coordinate multiple concurrent projects or workstreams.

The role requires strong Excel skills, experience with data analysis, and the ability to present complex information clearly to diverse