Program Advisor I

University of Houston System; Houston (TX); On-site; USD 45,000 - 50,000; Full time

Job summary

The University of Houston System seeks a Program Advisor I to support participant success by providing guidance, resources, and individualized support within the Upward Bound program in Houston. You will help students engage, progress, and achieve their goals through advising, outreach, and progress monitoring.

Responsibilities include conducting advising sessions, workshops, and orientations; connecting students with academic, career, financial, tutoring, and counseling services; and

Qualifications

• Education: Bachelor's degree.
• Experience: Minimum of one (1) year of related job experience.
• License/Certification: None required

Responsibilities

• Provides guidance, advising, and individualized support to participants regarding program requirements, opportunities, services, and pathways that support achievement of educational, career, or program goals.
• Assists prospective, new, and continuing participants in understanding available resources, program expectations, eligibility requirements, and options for successful participation and completion.
• Develops and maintains ongoing relationships with participants through regular communication, coaching, and follow-up to encourage engagement, persistence, and successful outcomes.
• Coordinates and delivers advising sessions, workshops, presentations, orientations, and informational programs that promote participant development, progression, and achievement of program objectives.
• Identifies participant needs and connects individuals with appropriate academic, career, financial, wellness, tutoring, counseling, or other support services and resources.
• Participates in outreach, recruitment, and retention activities designed to increase awareness of program offerings and expand participation among eligible populations.
• Monitors participant progress, maintains case records and documentation, tracks outcomes, and prepares reports to support program assessment, compliance, and continuous improvement efforts.
• Collaborates with educational institutions, community organizations, employers, faculty, staff, and other stakeholders to support participant success and advance program goals.
• Maintains accurate participant records, communications, and documentation in accordance with program, organizational, and regulatory requirements.
• Performs participant support activities and other program-specific advising, coaching, outreach, and case management functions necessary to achieve the unique goals and objectives of the assigned program.

Skills

Analytical skills

Interpersonal skills

Communication

Customer service

Education

Bachelor's degree

Tools

MS Office

PeopleSoft

Job description

Department:Upward BoundSalary:$45,000 - $50,000, Commensurate with Experience/Education

DESCRIPTION

JOB SUMMARY

The Program Advisor I supports participant success by providing guidance, resources, and
individualized support that promote engagement, progression, and achievement of program
goals. The position serves as a resource and advocate, helping participants navigate available
opportunities, overcome barriers, and connect with services that support their development and
success. Through advising, outreach, and progress monitoring, the role contributes to positive
participant outcomes and the overall effectiveness of the program.

DUTIES

• Provides guidance, advising, and individualized support to participants regarding program
  requirements, opportunities, services, and pathways that support achievement of educational,
  career, or program goals.
• Assists prospective, new, and continuing participants in understanding available resources,
  program expectations, eligibility requirements, and options for successful participation and
  completion.
• Develops and maintains ongoing relationships with participants through regular
  communication, coaching, and follow-up to encourage engagement, persistence, and
  successful outcomes.
• Coordinates and delivers advising sessions, workshops, presentations, orientations, and
  informational programs that promote participant development, progression, and achievement
  of program objectives.
• Identifies participant needs and connects individuals with appropriate academic, career,
  financial, wellness, tutoring, counseling, or other support services and resources.
• Participates in outreach, recruitment, and retention activities designed to increase awareness
  of program offerings and expand participation among eligible populations.
• Monitors participant progress, maintains case records and documentation, tracks outcomes,
  and prepares reports to support program assessment, compliance, and continuous
  improvement efforts.
• Collaborates with educational institutions, community organizations, employers, faculty, staff,
  and other stakeholders to support participant success and advance program goals.
• Maintains accurate participant records, communications, and documentation in accordance
  with program, organizational, and regulatory requirements.
• Performs participant support activities and other program-specific advising, coaching,
  outreach, and case management functions necessary to achieve the unique goals and
  objectives of the assigned program.

MARGINAL DUTIES

• Performs all other duties as assigned

REQUIRED QUALIFICATIONS

Education: Bachelor's degree.
Experience: Minimum of one (1) year of related job experience.
License/Certification: None required

PREFERRED QUALIFICATIONS

• Experience working for or collaborating with a grant-funded program is preferred

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge

• Knowledge of the college preparation, admissions, and transition processes,
  and the related trends, issues, and accepted practices
• Knowledge of the socioeconomic and educational barriers faced by low
  income, first generation youth
• Knowledge of program delivery modules

Skills

• Good technical skills, including proficiency in MS Office and PeopleSoft
• Strong analytical and problem solving skills
• Excellent interpersonal, communication, and customer service skills

Abilities

• Ability to provide academic advising
• Ability to analyze and interpret data
• Ability to effectively communicate with a wide range of individuals and
  constituencies in a diverse university community.

WORK LOCATION AND PHYSICAL DEMANDS

Primary Work
Location:

• Works in an office environment

Physical Demands

• Work is performed in a typical interior work environment which
  does not subject the employee to any unpleasant elements;individual has discretion in relation to walking, standing etc., and
  has minimal exposure to physical risks
• Must have precise hand-eye coordination, good spatial awareness,
  and the ability to identify and distinguish colors
• Must have the ability to move items of up to 50lbs
  

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.