Program Advisor/Case Manager

AppleOne Employment Services; Riverside (CA); On-site; USD 27,000 - 39,000; Full time

Job summary

AppleOne Employment Services in Anaheim, CA seeks a compassionate Program Advisor/Case Manager to support adults needing access to services and guidance, coordinating individualized plans, and advocating for consumer choice. The role blends office work with field visits across Riverside County.

You will assess needs, coordinate resources, document progress, and collaborate with healthcare professionals and community partners to promote independent living.

Responsibilities

• Maintain a minimum caseload of 45 active consumers while monitoring progress and service effectiveness.
• Conduct functional needs assessments and develop individualized support and spending plans.
• Assist consumers with identifying services, accessing community resources, managing budgets, and making appropriate purchasing decisions.
• Support consumers with hiring, training, supervising, and terminating support staff as needed.
• Collaborate with healthcare providers, community-based organizations, service providers, consumers, and representatives.
• Maintain accurate case documentation, records, appointments, deadlines, and field visit schedules.

Job description

Job Summary

We are seeking a compassionate and highly organized Program Advisor/Case Manager for a direct hire opportunity supporting adults who need access to services, resources, and guidance that promote independent living. This role is based out of an Anaheim office, with regular field work throughout Riverside County.

The Program Advisor/Case Manager will work directly with consumers, community partners, healthcare professionals, and service providers to assess needs, coordinate services, manage individualized plans, and advocate for consumer choice. This is a meaningful opportunity for someone who enjoys helping individuals live more independently while managing a caseload in a field-based environment.

This role offers the chance to join a mission-driven setting with supportive leadership, collaborative community partnerships, and work that has a direct impact on quality of life. The ideal candidate will be dependable, self-motivated, and comfortable balancing field visits, documentation, service coordination, and consumer advocacy.

Key Responsibilities

• Maintain a minimum caseload of 45 active consumers while monitoring progress and service effectiveness.
• Conduct functional needs assessments and develop individualized support and spending plans.
• Assist consumers with identifying services, accessing community resources, managing budgets, and making appropriate purchasing decisions.
• Support consumers with hiring, training, supervising, and terminating support staff as needed.
• Collaborate with healthcare providers, community-based organizations, service providers, consumers, and representatives.
• Maintain accurate case documentation, records, appointments, deadlines, and field visit schedules.

Compensation and Benefits

• Direct hire opportunity.
• Pay rate: $24.00 per hour. (Budgeted salary, no room for negotiation + mileage reimbursement)
• Schedule: Full-time, 30 hours per week during training then will transition into 40 hours per week.
• Employment type: Non-exempt.
• Office location: Anaheim, CA.
• Field territory: Riverside County.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.