Program Advisor

Teachers of Tomorrow; Phoenix (AZ); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Life insurance

401k plan

Flexible PTO

Paid holidays

Professional development

Job summary

Teachers of Tomorrow seeks a professional Program Advisor to coach teacher applicants and interns through our alternative teaching certification program. The role emphasizes mentorship, customer service excellence, and proactive guidance to help candidates complete their certification.

The position offers a hybrid or remote schedule and a starting hourly pay of $23.00. Ideal candidates reside in AZ, NV, CO, or NM and bring passion for education and helping others succeed.

Qualifications

• Bachelor’s degree in an educational or professional admin capacity or commensurate experience.
• 1–2 years of customer service and/or sales experience.

Responsibilities

• Provide superior customer service to applicants and interns.
• Mentor and encourage candidates to pursue certification.
• Engage with candidates to strategize and problem-solve through the program.
• Assist with state operations events and outreach as needed.
• Build relationships with local districts and communities.

Skills

Sales

Customer service

Leadership

Communication

Education

Bachelor’s degree

1–2 years experience

Job description

Teachers of Tomorrow seeks a professional and enthusiastic Program Advisor to coach and guide teacher applicants and interns through our alternative teaching certification program. The ideal candidate will illustrate passion for the education field and a desire to help others succeed. This position is eligible for a hybrid or remote work schedule. The starting pay for this position is $23.00 per hour. (Preferred candidate will be located in Arizona, Nevada, Colorado, or New Mexico)

Who We Are

Located in Houston, Texas, Teachers of Tomorrow is the leading national alternative certification program (ACP) provider with plans of continued growth in 2026! Through quality instruction and unparalleled support – Teachers of Tomorrow provides the most effective preparation for educators to make a meaningful difference in the lives of their students. To find out more, visit https://www.teachersoftomorrow.org

Position Summary

The Program Advisor is responsible for providing superior customer service to all applicants and interns who are enrolled in the Teachers of Tomorrow program. The Program Advisor provides helpful guidance, mentorship, and encouragement to all applicants and interns to help them pursue their goal of becoming a teacher.

Key Responsibilities/Duties

• List essential job duties that are specific to the position
• Gain expertise about the certification/licensure programs, state requirements, and company policies and procedures
• Use this knowledge to engage with candidates to help them strategize and problem solve to move along within the program to complete their certification
• Engage and recognize incoming calls as priority tasks
• Manage volume of emails, inbound and outbound calls
• Will possibly assist state operations team with sales representation of the program in-person at job fair, marketing events and school district events
• Assist state operations team with building relationships with local districts
• Perform any other duties (administrative, clerical, events) as directed by the Manager, Customer Success Multiple States
• Act in accordance with Teachers of Tomorrow core values
• Perform other duties as needed.

Education/Experience

• Bachelor’s degree from a leading university with academic excellence or commensurate experience in an educational or professional administrative capacity
• 1-2 years of customer service and/or sales experience

Knowledge, Skills, Abilities And Behaviors

• Strong sales, relationship building, and leadership skills
• Superior customer service, attention to detail, problem solving and critical thinking skills
• Excellent written and verbal communication skills
• Demonstrated enthusiasm, initiative, teamwork, and professionalism

What We Offer

We understand that our people are the most important factor in our success. As a result, we value and invest in our people through:

• Medical, Dental, and Vision plans
• Employer paid STD and Basic Life/AD&D
• Voluntary buy up LTD, Life Insurance, Critical Illness, Accident, and additional wellness options
• 401k Plan with Company Safe Harbor Matching
• Flexible PTO Plan
• 12 paid holidays annually
• Personal and Professional Development

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

JOB CODE: 1000084