Program Administrator 1 / Investigative Agent

Ohio Department of Developmental Disabilities; Highland Hills (OH); On-site; USD 56,000 - 60,000; Full time

Job summary

The Ohio Department of Developmental Disabilities seeks a Program Administrator 1 / Investigative Agent to oversee Unusual and Major Unusual Incident operations at Warrensville Developmental Center. Responsibilities include incident reporting, investigations, safety monitoring, and ensuring licensure standards with staff coordination and reporting.

Responsibilities extend to policy implementation, training, and statewide trend analysis.

Qualifications

• 36 mos. trg. or 36 mos. exp. in business administration, management science or public administration.
• If operating vehicles, must have valid commercial driver's license (CDL).
• Undergraduate core program in business admin, management science or public admin with 12 mos. trg/exp in supervisory/administrative roles.
• Undergraduate core program in a field commensurate with program area with 12 mos. trg/exp in supervisory/administrative roles.
• Equivalent of minimum class qualifications for employment as noted above.

Responsibilities

• Oversee UI/MUI incident processes and safety policies for the facility.
• Formulate and monitor safety, investigative protocols and licensure standards.
• Act as liaison between management and staff and conduct investigations with documentation.
• Submit reports on a timely basis and prepare periodic trend analyses.
• Develop systems to ensure state certification/licensure compliance and report statewide trends.
• Lead staff meetings and provide guidance in the supervisor's absence.
• Support emergencies and deliver incident prevention training.

Skills

Basic Documentation

Computer Literacy

Program Management

Analyzation

Reasoning

Verbal Communication

Written Communication

Education

36 mos. trg. or 36 mos. exp. in business administration, management science or public administration

Undergraduate core program in business administration, management science or public administration

Undergraduate core program in a field commensurate with program area

Equivalent minimum class qualifications for employment

Job description

Job Overview The Program Administrator 1 / Investigative Agent serves as a key administrative and compliance leader responsible for overseeing Unusual and Major Unusual Incident (UI/MUI) operations at the Warrensville Ohio Developmental Center. This position ensures that all incident reporting, investigative procedures, safety efforts, and certification/licensure standards are consistently met. The role coordinates communication between management and staff, conducts investigations, monitors safety and environmental conditions, and supports organizational decision-making through reporting, training, and policy implementation. The Program Administrator 1/Investigative Agent also assumes supervisory responsibilities in the absence of the manager and plays a central part in maintaining safe, compliant, and effective service delivery for residents and staff.

Job Overview The Program Administrator 1 / Investigative Agent serves as a key administrative and compliance leader responsible for overseeing Unusual and Major Unusual Incident (UI/MUI) operations at the Warrensville Ohio Developmental Center. This position ensures that all incident reporting, investigative procedures, safety efforts, and certification/licensure standards are consistently met. The role coordinates communication between management and staff, conducts investigations, monitors safety and environmental conditions, and supports organizational decision-making through reporting, training, and policy implementation. The Program Administrator 1/Investigative Agent also assumes supervisory responsibilities in the absence of the manager and plays a central part in maintaining safe, compliant, and effective service delivery for residents and staff.

What Will You Do

Administrative Oversight & Incident Management

• Manage and oversee all Unusual and Major Unusual Incident processes for the facility.
• Formulate, implement, and monitor policies and procedures related to safety, UI/MUI, and investigative protocols.
• Serve as liaison between management and staff, ensuring interpretation and communication of rules, policies, and directives.
• Conduct investigations involving residents and/or staff, including interviews, evidence collection, documentation, and formal report writing.
• Submit written reports within required timelines and maintain organized documentation systems.
• Prepare quarterly, semi‑annual, and annual reports analyzing trends and patterns in incidents.
• Develop and oversee systems to ensure compliance with state certification/licensure standards related to incident reporting.
• Collaborate with other facilities to evaluate statewide trends and pattern occurrences.
• Represent management in meetings and lead staff meetings to disseminate key information.
• Assume managerial responsibilities when the supervisor is absent and provide recommended courses of action.

Safety Monitoring & Program Review

• Conduct on‑site monitoring of programs to ensure safe environmental and operational conditions for residents and staff.
• Prepare and submit summaries of monitoring observations.
• Monitor resident and staff activities for compliance with certification/licensure standards.
• Conduct routine reviews of resident program and medical charts.
• Support departments during emergencies and deliver special programs (e.g., incident prevention training).

Training, Meetings & Additional Support

• Participate in planning sessions, supervisory meetings, and required training programs.
• Attend committee and executive staff meetings as needed (e.g., HRC, Executive Staff).
• Provide information to external entities such as the State Highway Patrol.
• Perform additional related duties as assigned.

36 mos. trg. or 36 mos. exp. in business administration, management science or public administration. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.

• Or completion of undergraduate core program in business administration, management science or public administration; 12 mos. trg. or 12 mos. exp. in supervisory, administrative &/or managerial position which involved limited research & public contact. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.
• Or completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file; 12 mos. trg. or 12 mos. exp. in supervisory, administrative, managerial &/or staff position which involved limited research & public contact. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.
• Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills

Program Management

Organization

Developmental Disabilities - Central Office

Agency Contact Name and Information

Erica Darthard; [e-mail]

Unposting Date

Oct 14, 2026, 11:59:00 PM

Work Location

Warrensville Developmental Cen

Primary Location

United States of America-OHIO-Cuyahoga County-Highland Hills

Compensation

$27.73/per hour

Schedule

Full-time

Work Hours

8:00 AM - 5:00 PM

Classified Indicator

Unclassified

Union

Exempt from Union

Technical Skills

Basic Documentation, Computer Literacy

Professional Skills

Analyzation, Reasoning, Verbal Communication, Written Communication

Agency Overview

Join our team at the Warrenville Developmental Center!

Accepting applications for the Program Administrator 1 (Investigative Agent)

Who Are We?

The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life.

Ohio Is The Heart Of Opportunity, And We Envision Ohio As The Best Place In The Nation For People With Developmental Disabilities To Thrive. Our Core Values Reflect Our Focus On The Experience Of Each Person We Support

• Inclusion
• Partnership
• Respect