Investigative Agent

Murray Ridge Center; Elyria (OH); On-site; USD 52,000 - 76,000; Full time

Job summary

Murray Ridge Center in Ohio is seeking an Investigative Agent to conduct investigations into Major Unusual Incidents (MUI) and ensure compliance with DODD rules. The role involves interviewing, documenting, and reporting findings, with travel as needed within the LCBDD framework.

The position requires a degree in criminal justice or related fields or an LPN certification, strong communication skills, and the ability to obtain DODD certification. Travel and ongoing provider support are expected.

Qualifications

• Bachelor degree or LPN certification in related fields as stated.
• Strong writing, communication and analytic abilities are required.
• Valid Ohio driver's license and access to insured vehicle for work travel.
• Ability to obtain Ohio DODD Investigative Agent certification.

Responsibilities

• Investigate, report and follow up on Major Unusual Incident (MUI) information per DODD rules and LCBDD policies.
• Conduct interviews within required timeframes and gather documentation to identify causes.
• Write thorough reports using DODD-prescribed formats.
• Provide oversight and analysis of provider documentation per Ohio Administrative Code.
• Deliver annual and initial trainings and ongoing support for providers and LCBDD staff.
• Collaborate with team to develop and implement prevention plans to reduce incident recurrence.
• Create/update forms and documents used by Investigative Agents.

Skills

Analytical ability

Strong written communication

Verbal communication

Mathematical aptitude

Microsoft Office Suite

Excel

Online research for investigations

Language mastery

Education

Bachelor degree in criminal justice, social services, nursing, health or behavioral sciences, education or related field

LPN certification (preferred)

Tools

Microsoft Office Suite (OneDrive, SharePoint, 365)

Job description

Bachelor degree in criminal justice, social services, nursing, health or behavioral sciences, education or related field; and/or Licensed Practical Nurse (LPN) certification.

Must possess a high level of analytic ability, excellent mastery of language, strong writing skills, ability to clearly communicate verbally and in writing, mathematical aptitude, proficiency with Microsoft Office Suite (to include OneDrive, Sharepoint, 365), proficiency with Excel, and knowledge of advanced online research/information retrieval for investigations.

High attentiveness to detail, with the ability to manage multiple priorities and meet deadlines. Strong organizational skills.

Must have a valid Ohio driver's license and access to an insured personal vehicle for work-related travel. Must have a history of satisfactory job performance. Must have a record of reliable work attendance.

Must be able to obtain Ohio DODD Investigative Agent certification. Must be able to meet all requirements and obtain all certificates required to perform the job or any aspect of the job, and to access funding for performance of any aspect of the job.

Preferred:

• LPN certification.
• Experience providing or supervising direct care of individuals with developmental disabilities.
• Knowledge of Medicaid and Ohio DODD requirements regarding safety and health issues.
• Experience in conducting criminal or administrative investigations.

RESPONSIBILITIES

Upon receipt of Major Unusual Incident (MUI) information, investigate, report and provide follow-up according to Ohio Department of Developmental Disabilities (DODD) rules and regulations and LCBDD policies and procedures.

Conduct interviews relative to investigations within the timeframe required by DODD, travel to the scene of the incident when necessary, and gather all relevant documentation to determine causes and contributing factors of the incident.

Write complete and thorough reports summarizing the findings and conclusions of investigations utilizing the format prescribed by DODD for each incident category.

Provide oversight, reviews, and analysis of provider documentation as it applies to pertinent section(s) of Ohio Administrative Code (OAC).

Provide annual and initial trainings, ongoing support, and resources for providers and LCBDD staff.

Work with team members to ensure that appropriate prevention plans are developed and implemented to reduce the likelihood of incidents recurring.

Create forms, documents, handouts etc., as needed, and follow through with updating any forms used by the Investigative Agents.

HOURS:

8:00 am-4:00 pm., Monday-Friday; flexible as needed. Must be available to answer the agency's 24-hr MUI reporting line per the designated rotation schedule.

This agency supports the full intent and goals of Equal Employment Opportunities and insures that all employees and applicants will be afforded equal opportunities for appointment, promotion, training, career advancement and recognition without regard to mental handicap, physical handicap, sex, race, color, religion, national origin, age or political affiliation.