Program Administrator

Jobtailor; New Brunswick (NJ); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor in New Jersey seeks a Program Administrator to oversee the program pipeline, manage inquiries, and act as the primary liaison between the public, local management, planning teams and the client. You will track progress, prepare reports and maintain program documentation.

The role requires a Bachelor’s degree or equivalent experience, US work eligibility, and NJ residency. Strong MS Office and CRM skills, plus excellent communication, analytical, and problem-solving abilities are

Qualifications

• Bachelor’s degree or equivalent experience/education.
• Up to 5 years of professional experience.
• US work eligibility and NJ residency required.

Responsibilities

• Oversee program pipeline, inquiries, and act as main liaison between public, local program management, planning, internal project teams and client.
• Track program production, generate weekly/monthly/annual reports, and manage program documentation.
• Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals.

Skills

MS Office

CRM software

Communication skills

Analytical thinking

Problem solving

Teamwork

Time management

Organizational skills

Cross-cultural communication

Education

Bachelor's degree or equivalent experience

Tools

CRM software

MS Office

Job description

Responsibilities

• The Program Administrator (PA) will oversee and manage program pipeline and inquiries and will serve as main POC/liaison between the public, local program management, planning, internal project teams and the client.
• The PA is responsible for program tracking towards goal, weekly/monthly/annual reporting of program production, collecting, writing, and updating program documentation, and advising on proper utilization of both internal and external program resources.
• The PA will assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals/objectives.
• The PA ensures projects in the pipeline are thoroughly analyzed and conducts quality assurance reviews of projects.
• Must possess a can-do attitude and be willing to wear multiple hats.

Requirements

• Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education, with up to 5 years of professional experience.
• Considered an emerging authority and SME in related discipline
• Eligibility to work in the United States.
• Residency within the State of New Jersey, preferably from regions identified by the state of New Jersey as Overburdened Communities.
• Ability to attend site visits throughout the State of New Jersey.
• Valid driver’s license.
• Strong computer and record‑keeping skills: proficiency in MS Office and use of Customer Relationship Management (CRM).
• Ability to work with culturally diverse customers and contractors effectively and respectfully.
• Excellent oral and written communications skills.
• Critical thinking, analytical, and problem‑solving skills.
• Team‑oriented, hands‑on, adaptive, and client‑focused.
• Excellent time management and organizational skills.