Program Administrator

University of North Carolina - Chapel Hill; Elkins Hills (NC); On-site; USD 60,000 - 65,000; Full time

Job summary

The University of North Carolina at Chapel Hill seeks a Program Administrator to provide primary administrative support to the Clinical Ethics Service and the Hospital Ethics Committee. The role handles inquiries, confidential intake, and coordinates ethics consultations in collaboration with CES and HEC leadership.

You will manage records, plan meetings, maintain web presence, and assist with research projects, ensuring data integrity and cohesion with UNC Health policies in a demanding

Qualifications

• Bachelor's degree and one year of related training or experience.
• Experience in program coordination, data analyses programs, and web-based platforms.
• Knowledge of EPIC, including its use in patient care and in research or quality measures.
• Experience in settings requiring confidentiality and sensitive interactions with the public and professionals.

Responsibilities

• Provide primary administrative program support to the Clinical Ethics Service (CES) and Hospital Ethics Committee (HEC).
• Respond to inquiries, complete confidential intake, and initiate ethics consultations in collaboration with CES/HEC leadership.
• Maintain records, prepare meeting minutes, and manage attendee coordination and on-site support.

Skills

Bioethics concepts

Program coordination

HIPAA procedures

Data analysis

Web platforms

Education

Bachelor's degree in a discipline related to the field assigned

Tools

EPIC

Relational databases

Web site development software

Job description

Job Title

Soc/Clin Research Specialist - Journey

Program Administrator

Employer

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Position Summary

The Program Administrator position is the primary administrative program support to the Clinical Ethics Service (CES) and its director leadership and to the Hospital Ethics Committee (HEC) and its co-chairs. It is the initial contact for program inquiries and for clinical consultation and therefore must be knowledgeable about the CES and HEC. This position is fully integrated into all aspects of the CES and HEC, including its functions, missions, and policies, and represents them on behalf of the co-chairs and director. The individual must have the ability to act independently on diverse and sensitive matters, and make decisions that accurately represent the functions, policies, and practices of the CES. This person will carry out the policies and procedures of the CES and HEC, as well as those UNC Hospital and SOM policies relevant to performance of CES. They will promptly respond to all inquiries and organize/prioritize according to CES standard practices. For those requests related to patient care matters, they will complete a confidential intake and preliminary assessment of the patient-related matter using HIPAA standardized procedures, including interviewing the requestor and reviewing relevant information in the medical record (EPIC), and initiate the clinical ethics consultation process, using discretion about selection of appropriate CES consultants, on behalf of the director. Similarly, they will offer similar assessment and initiation for all other requests, coordinating with CES, HEC, and Center for Bioethics (Center) leadership as necessary. The individual will keep comprehensive records of services received and their evaluation, with special safeguards for patient and other sensitive information. Accurate data keeping and reports are essential. A collegial manner and sensitivity are critical, as this person will maintain a positive working relationship with CES personnel, HEC membership, and with various individuals from the Department, Center, SOM, and UNC Health. They will also maintain positive working relationships with any members of outside HECs who contact us, as well as those patients, families, and community members who request our ethics services. This position will assist with attendee management, pre-planning and on-site support services of any meeting. This position has responsibility for maintaining consultation records, member and staff files and other program files. Because of this integral role in developing and distributing information, this position will develop and maintain user‑friendly websites and perform other public relations tasks. They will arrange and attend various Committee meetings, as well as create and maintain minutes and all other documentation of Committee activities. The secondary function of the position will be devoted to RES, to work in the planning, organizing and execution of bioethics research projects, research ethics educational offerings, and research ethics consultation requests within the Center for Bioethics.

Minimum Education and Experience Requirements

Bachelor's degree in a discipline related to the field assigned and one year of related training or experience; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Management Preferences

• Prefer candidates with knowledge of bioethical concepts and their application in both clinical and research settings.
• Prefer candidates with experience in program coordination, web‑based platforms, web site development software, relational databases, and data analyses programs.
• Prefer candidates with experience in EPIC, including its use in patient care and in research and quality measures.
• Past experience in a setting that requires significant and respectful interaction with public and professionals on sensitive matters, and demonstrated respect for confidentiality, is strongly preferred.
• Experience in large health care settings is strongly preferred.

Special Physical/Mental Requirements

Candidate must be physically able to assist in preparation of meeting rooms for presentations, including moving tables and boxes up to 20 lbs with or without an accommodation.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Salary & Benefits

• Salary: $60,000 - $65,000
• Contract type: Full-Time Permanent
• Hours per week: 40
• Work Schedule: 9am-5pm, Monday-Friday
• Location: CHAPEL HILL, NC
• Position Location: North Carolina, US

Pay Band Information

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Notice to Applicants

This position is not eligible for H-1B sponsorship.

Quick Link

https://unc.peopleadmin.com/postings/328555

Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail]

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.