Program Administrator

Cold Spring Harbor Laboratory; Cold Spring Harbor (NY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Exceptional health benefits

Retirement plans

Paid time off

On-site childcare center

Job summary

Cold Spring Harbor Laboratory is seeking a full-time Program Administrator to join the DNA Learning Center in Brooklyn. This role involves customer service duties, maintaining office supplies, and assisting with various administrative tasks.

The ideal candidate should have a Bachelor's degree and at least three years of relevant experience, along with strong skills in Microsoft Excel, communication, and organization. An array of benefits and a salary range between $55,000 and $70,000 annually are offered.

Qualifications

• Minimum of three years of customer service or office experience.
• Comfortable in a lively environment with social interaction.
• Strong problem-solving skills and ability to multi-task.

Responsibilities

• Customer service duties, including answering phone calls and emails.
• Maintaining and purchasing office supplies.
• Booking school reservations and handling invoicing.

Skills

Customer service

Microsoft Excel

Organizational skills

Interpersonal skills

Education

Bachelor's degree or equivalent experience

Tools

Word

Outlook

Job description

Position Overview

The DNA Learning Center NYC (DNALC) is currently seeking a full‑time Program Administrator to work in a busy environment at its Brooklyn campus. The DNALC is the world’s first science center devoted entirely to genetics education, and is a destination for school field trips, summer camps and programs for the general public.

Responsibilities

• Customer service duties, including answering phone calls and emails, and meeting and greeting visitors
• Maintaining and purchasing office supplies
• Assisting with mailings, marketing, proofreading, and editing
• Booking school reservations, invoicing, and visitation reports
• Answering summer camp reservation questions, approving camp applications, tracking camp attendance, and preparing camp documents (sign‑in sheets, name tags, certificates, etc)
• Maintenance of financial records for income, payments, and budgets
• Data collection and entry

Requirements

• Bachelor’s degree or equivalent experience
• Strong proficiency in Microsoft Excel, including spreadsheets, formulas, data tracking, and reporting; proficient in Word and Outlook
• Minimum of three years of customer service or office experience
• Comfort working in a lively environment with lots of social interaction
• Strong organizational, time‑management, prioritization, and problem‑solving skills, and the ability to work independently and multi‑task
• Interpersonal skills, oral and written communication skills

Compensation and Benefits

The salary range for this role is $55,000-$70,000 annually. Employees are compensated with competitive pay, exceptional health benefits, retirement plans, paid time off, a wellness center, and access to an affordable on‑site childcare center.

Equal Opportunity Employer

The organization is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. VEVRAA Federal Contractor.