Program Administrator

Austincc; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

DNA Learning Center NYC (DNALC) in Brooklyn seeks a full-time Program Administrator to support busy operations at the Brooklyn campus. The role combines customer service, office management, and coordination of camp and school reservations.

Responsibilities include answering calls and emails, handling mailings, maintaining financial records, data entry, and reporting. The ideal candidate holds a bachelor’s degree or equivalent experience and has strong Excel, Word, and Outlook skills.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Strong proficiency in Microsoft Excel, including spreadsheets, formulas, data tracking, and reporting.
• Excellent interpersonal, oral and written communication skills.

Responsibilities

• Customer service duties including answering phone calls and emails, and greeting visitors.
• Maintaining and purchasing office supplies.
• Assisting with mailings, marketing, proofreading, and editing.

Skills

Customer service

Organization

Data entry

Multitasking

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

DNA Learning Center NYC (DNALC) is currently seeking a full-time Program Administrator to work in a busy environment at its Brooklyn campus. The DNALC is the world’s first science center devoted entirely to genetics education, and is a destination for school field trips, summer camps and programs for the general public.

Position Responsibilities

Responsibilities will include, but are not limited to:

• Customer service duties, including answering phone calls and emails, and meeting and greeting visitors
• Maintaining and purchasing office supplies
• Assisting with mailings, marketing, proofreading, and editing
• Booking school reservations, invoicing, and visitation reports
• Answering summer camp reservation questions, approving camp applications, tracking camp attendance, and preparing camp documents (sign-in sheets, name tags, certificates, etc)
• Maintenance of financial records for income, payments, and budgets
• Data collection and entry

Position Requirements

The ideal candidate will have a Bachelor’s degree or equivalent experience. Strong proficiency in Microsoft Excel, including spreadsheets, formulas, data tracking, and reporting, be proficient in Word, and Outlook, have a minimum of three years of customer service or office experience, and must feel comfortable working in a lively environment with lots of social interaction. Strong organizational, time management, prioritization and problem solving skills, and the ability to work independently and multi-task are required. Interpersonal skills, oral and written communication skills.