Program Administrative Specialist

Coppin State University; Baltimore (MD); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid leave

Federal holidays

Job summary

Coppin State University is seeking a Program Administrative Specialist to support the Graduate Admissions Office in the absence of the Director. The role requires reviewing applications, transcripts, and ensuring compliance with admission standards, deadlines, and policies.

Strong communication and customer service are essential. Responsibilities include handling communications with applicants, processing letters, and assisting with day-to-day office operations.

Qualifications

• Bachelor's degree required.
• Experience in admissions is preferred.
• Excellent verbal and written communication skills.
• Ability to work across programs and departments.

Responsibilities

• Review and evaluate applications and transcripts for compliance with academic standards and monitor graduate admission deadlines.
• Process acceptance/denial letters and keep abreast of policy changes in graduate admissions.
• Respond to inquiries regarding policies, regulations, procedures, and deadlines.
• Provide information to departmental admissions committees and notify departments of actions taken.
• Assist in day-to-day operations of the Graduate Admissions Office in the absence of the Director.

Skills

Multitasking

Communication skills

Organizational skills

Education

Bachelor's degree

Job description

Job Posting:

JR102250 Program Administrative Specialist (Open)

Department:

Graduate Studies, PM

Position Type:

Regular

Open Date:

10-28-2026

Close Date:

11-18-2026

$75,000 annually

Job Description:

Candidate will be able to review and evaluate applications andtranscripts for compliance with academic standards and assist inmonitoring and enforcing graduate admission regulations anddeadlines established by the Graduate School. Candidate will beable to recommend admissibility within the graduate admissionscriteria and will be responsible for day-to-day operations of theGraduate Admissions Office in the absence of the Director. Allapplicants must have excellent verbal and written communicationskills, and the ability to listen effectively. They must possessexcellent customer service skills and thrive in a team-orientedsetting. Applicants must be able to effectively problem solve andmake decisions based on policy. They must be able to assimilateinformation from diverse resources in order to make informeddecisions. The applicant must be able to effectively manage workresponsibilities, establish priorities, and accurately record,proof, and compare data. They must be able to utilize generaloffice equipment, computers, and computer software including wordprocessing, spreadsheets, and databases (such as Microsoft Office).They must be able to manage data, communication, storage &retrieval, and also be able to read, interpret, and apply policiesand practices in the work setting.

Other responsibilities will include Responding to inquiries fromgraduate applicants regarding admission to the Graduate School;composes letters, FAX, Telex and e-mail communications; sendspre-applications and applications; may certify financial solvencyand first-year support; provides conditional and final letters ofadmission.

Responsibilities:

• Reviews and evaluates applications and transcripts forcompliance with academic standards and assists in monitoring andenforcing graduate admission regulations and deadlines establishedby the Graduate School and recommends admissibility within thosecriteria and is responsible for day-to-day operations of GraduateAdmissions Office in the absence of the Director.
• Processes, edits and distributes acceptance and denial letters;keeps informed regarding changes in policies, procedures andcriteria governing graduate school admission.
• Responds to written, telephone and personal inquiries forinformation regarding graduate admission policies, regulations,procedures and deadlines.
• Provides information to and assists departmental admissionscommittees regarding policies, regulations, procedures and criteriagoverning graduate school admission and notifies academicdepartments of action taken.
• Revises and edits graduate application form in cooperation withdepartmental admissions committees and graduate school, approvescopy and makes arrangements for printing.

Note: The intent of this list of primary duties is to provide arepresentative summary of the major duties and responsibilities ofthis job. Incumbents perform other related duties assigned.Specific duties and responsibilities may vary based upondepartmental needs.

Minimum Qualifications:

EDUCATION

• Bachelor's degree.

EXPERIENCE

• Experience in admissions, enrollment a plus.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to multitask and work in a dynamic environment.
• Good organization skills and the ability to work acrossprograms and departments essential.

Conditions of Employment:

• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office workenvironment.

Additional Job Information:

BENEFITS SUMMARY

Coppin State University offers a competitive benefits package toinclude health insurance options (medical, dental, vision), lifeand disability insurance, retirement plan contributions, as well aspaid leave and federal holidays for all regular employees. Pleasesee the link below to view the benefits that Coppin StateUniversity has to offer.

https://www.coppin.edu/benefits

E-VERIFY STATEMENT

This agency participates in the E-Verify system for verification ofcitizenship and employment authorization.

Coppin State University is an Equal Opportunity/Affirmative Actionemployer. All qualified applicants will receive consideration foretemployment without regard to race, creed, color, ethnicity,national origin, ancestry, religion, gender, sexual orientation,gender identity, genetic information, marital status, pregnancy,age, disability status or veteran status. View the EEOC Know Your Rights poster for moreinformation regarding your rights under the law.

If you experience difficulties utilizing the online applicationsystem or you require reasonable accommodations during any part ofthe pre-employment process, please contact Human Resources [e-mail]. Please note that only inquiries regarding arequest for reasonable accommodation or system issues will beresponded to when contacting this e-mail account. Reasonableaccommodation will be considered on a case-by-case basis.