Human Resources Associate II

Coppin State University; Baltimore (MD); On-site; USD 26,000 - 38,000; Full time

Job summary

Coppin State University in Baltimore is seeking a Human Resources Associate II to support the day-to-day operations of the Office of Human Resources under the Assistant Director. The role emphasizes policy enforcement, benefits and recruitment support, and confidential HR processes.

The position covers front-desk duties, HR form assistance, routine inquiries, data maintenance, meeting coordination, and report preparation, with strong emphasis on discretion and accuracy.

Qualifications

• High school diploma or GED is required.
• At least four years of HR experience, including three years applying HR policy.
• Experience in higher education is a plus but not required.
• Proficient with Microsoft Office and strong communication skills.

Responsibilities

• Serves as front-desk receptionist for the HR Office, handling phones, mail, greeting guests and reports.
• Assists others in completing HR forms and transactions.
• Responds to routine inquiries on recruitment and benefits and HR policies.
• Maintains employee files with proper documentation and confidentiality.
• Coordinates HR activities such as meetings and employee orientation.
• Prepares benchmark reports and aggregates data for HR reports.
• Performs other duties as assigned.

Skills

Customer service

Presentation skills

Multitasking

Confidentiality

Teamwork

Organization

Communication skills

HR programs knowledge

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Job Posting:

JR102187 Human Resources Associate II (Open)

Department:

Human Resources, JM

Position Type:

Non-Regular Fixed Term (Fixed Term)

Open Date:

10-27-2026

Close Date:

11-17-2026

$23.25 Hourly

Job Description:

The Human Resources Associate II will support the day-to-dayfunctional operations of the Office of Human Resources and reportdirectly to the Assistant Director of Human Resources. Thesesupport services will focus on enforcement of human resourcepolicy, procedures and processes, benefits administration,recruitment transactions, employee relations and other dutiesrelated to diverse HR functions, as assigned.

Responsibilities:

• Serves as the front-desk receptionist for the HR Office,answering phones, receiving mail, greeting guests, filing, andpreparing correspondence and reports.
• Assists others in completing HR forms and transactions.
• Support HR Managers in responding to routine customer/clientinquiries related to recruitment and benefits, employee relations,and other complex HR matters.
• Responds to moderately complex inquiries regarding theapplication of human resources policies, procedures and programs.Research and interpret policies and procedures providing factualinformation.
• Assists in coordinating human resources activities such asmeetings, employee orientation, benefit fairs and other specialevents.
• Maintain employee files ensuring that all files include properdocumentation and employees have access in accord withpolicy.
• Assist in the preparation of benchmark reports and gathers andconsolidates data for reports following general instructions.
• Maintain strict confidentiality of all information related tohuman resources.
• Perform other duties as assigned.

Minimum Qualifications:

EDUCATION

• High school diploma or GED.

EXPERIENCE

• Minimum of four (4) years of experience, which must includethree (3) years involved in the application of human resourcepolicy and procedures.
• Experience in a higher education environment a plus but notrequired.

KNOWLEDGE, SKILLS, AND ABILITIES

• Proficiency with the use of Microsoft Office Suite (Excel,Word, Outlook, and PowerPoint).
• Excellent customer service and presentation skills.
• Ability to prioritize and balance multiple tasks.
• Commitment and attention to detail, and willingness to checkwork repeatedly to eliminate errors.
• Ability to be flexible with changes and work well in a teamenvironment.
• Total discretion and respect for confidentiality of data anddecision-making.
• Demonstrated organization skills and problem-solvingskills.
• Excellent interpersonal, oral, and written communicationskills.
• Working knowledge of general human resources programs.

Additional Job Information:

BENEFITS SUMMARY

Contractual employees are eligible for limited benefits. Please see the link below to view the benefits that Coppin State University has to offer.

E-VERIFY STATEMENT

This agency participates in the E-Verify system for verification ofcitizenship and employment authorization.

Coppin State University is an Equal Opportunity/Affirmative Actionemployer. All qualified applicants will receive consideration foremployment without regard to race, creed, color, ethnicity, national origin, ancestry, religion, gender, sexual orientation, gender identity, genetic information, marital status, pregnancy, age, disability status or veteran status. View the EEOC Know Your Rights poster for moreinformation regarding your rights under the law.

If you experience difficulties utilizing the online applicationsystem or you require reasonable accommodations during any part ofthe pre-employment process, please contact Human Resources [e-mail]. Please note that only inquiries regarding arequest for reasonable accommodation or system issues will beresponded to when contacting this e-mail account. Reasonableaccommodation will be considered on a case-by-case basis.