Professional Services Program Manager

Ladders; USA; Remote; USD 156.000 - 215.000; Vollzeit

Benefits dieser Stelle

Remote work flexibility

Collaborative hybrid team environment

Professional growth and mentorship

Access to modern automation tools and…

Zusammenfassung

Ladders is seeking a Professional Services Program Manager to coordinate complex, multi-project delivery programs for enterprise technology deployments. Remote within the US with no visa sponsorship, this role partners with technical teams and executives to ensure delivery discipline, financial rigor, and strong governance.

You will mentor project managers, optimize methodologies, and drive automation while maintaining high-quality deliverables across fast-paced customer implementations.

Qualifikationen

• Bachelor's degree in Computer Science, MIS, Business Administration, or equivalent experience.
• 8+ years leading complex, large-scale technology programs or cybersecurity deployments.
• Proven ability to manage program financials, including margin health and resource utilization.
• Advanced proficiency with enterprise program management tools (Smartsheet, MS Project).
• Exceptional communication skills for high-stakes customer interactions and executive alignment.
• Expertise in risk management frameworks and dynamic prioritization.

Aufgaben

• Oversee end-to-end coordination of complex, multi-project delivery programs.
• Manage strategic allocation and scheduling of delivery consultants while ensuring financial rigor.
• Identify and resolve technical and operational delivery risks proactively.
• Establish governance frameworks and reporting dashboards for stakeholder alignment.
• Empower technical teams and mentor project managers to enhance delivery capabilities.
• Optimize program management methodologies and integrate automation tools.
• Enforce quality assurance standards across all program deliverables.

Kenntnisse

Risk management

Communication

Financial management

Vendor/resource coordination

Ausbildung

Bachelor's degree in Computer Science, MIS, Business Administration, or equivalent experience

Tools

Smartsheet

Microsoft Project

Jobbeschreibung

For our client, we are seeking a Professional Services Program Manager to join the team of a leader in the Enterprise Technology space.

This role will oversee the coordination of complex, multi-project delivery programs that support customer implementations and optimization efforts. You will partner closely with technical teams, delivery consultants, and executive stakeholders to ensure programs are delivered with discipline, financial rigor, and strong operational control. The position calls for someone who can balance risk management, governance, and resource planning while improving delivery effectiveness across a fast-paced environment.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $156,000 - $214,500 annually

Responsibilities

• Oversee end-to-end coordination of complex, multi-project delivery programs
• Manage strategic allocation and scheduling of delivery consultants while ensuring financial rigor
• Identify and resolve technical and operational delivery risks proactively
• Establish governance frameworks and reporting dashboards for stakeholder alignment
• Empower technical teams and mentor project managers to enhance delivery capabilities
• Optimize program management methodologies and integrate automation tools
• Enforce quality assurance standards across all program deliverables

Qualifications

• Bachelor's degree in Computer Science, MIS, Business Administration, or equivalent experience
• 8+ years leading complex, large-scale technology programs or cybersecurity deployments
• Proven ability to manage program financials, including margin health and resource utilization
• Advanced proficiency with enterprise program management tools, such as Smartsheet and Microsoft Project
• Exceptional communication skills for high-stakes customer interactions and executive alignment
• Expertise in risk management frameworks and dynamic prioritization in fast-paced environments

Benefits

• Remote work flexibility with a collaborative hybrid team environment
• Culture that values trust, accountability, and shared success
• Opportunities for professional growth and mentorship
• Access to modern automation tools and methodologies
• Engagement in high-impact customer deployment and optimization programs

Our client is an equal opportunity employer. We encourage you to apply even if you don't meet every qualification - your background could be exactly what this team needs.