Professional Services Engineer III | IT Infrastructure Leader

Mytech Partners; New Brighton (MN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Vacation time (12 days)

Sick time (6 days)

Volunteer time (8 hours)

Medical, Dental, Vision covered

Life Insurance

STD/LTD

Professional Development Plan

401k with company match

Profit Sharing

Job summary

Mytech Partners is seeking a Professional Services Engineer III to implement solutions for complex technical environments and develop project work plans for diverse clients. You will act as an escalation point for the project team and troubleshoot challenging issues across SMB networks.

Your responsibilities include creating execution plans, providing remote and on-site server/support, installing operating systems and applications, and documenting all projects and incidents.

Qualifications

• Minimum 5 years of experience supporting and implementing network infrastructure.
• Strong technical knowledge and understanding of SMB infrastructure and equipment.
• Proficiencies: Modern Windows Desktop and Server platforms, Active Directory, Group Policy, Advanced Networking (HP and Cisco Switch Configurations, VLAN, VPN, NAT, Routing, Wireless), Exchange, SQL, StorageCraft, SAN, Citrix, VMware, Hyper-V, O365, Azure, and other MS Cloud and Hosted Solutions

Responsibilities

• Review scope of work and create project execution plans
• Provide remote and on-site server/workstation support and maintenance
• Install applications and operating systems on client hardware
• Create thorough and accurate documentation on all projects and support incidents
• Configure and install servers, Windows networks, firewalls, switches, and other related equipment, devices, and systems
• Assist internal teams with inquiries regarding new and current network deployments and reconfigurations
• Investigate user problems and identify their source; determine solutions; test and implement solutions

Skills

Windows Server

Active Directory

Networking

VLAN

VPN

Firewalls

Citrix

VMware

Hyper-V

Azure

O365

SAN

Tools

StorageCraft

SQL

Exchange

SAN

VCP-DCV

Job description

Mytech Partners is seeking a Professional Services Engineer III to implement solutions for complex technical environments and develop project work plans for diverse clients. You will act as an escalation point for the project team and troubleshoot challenging issues across SMB networks.

Your responsibilities include creating execution plans, providing remote and on-site server/support, installing operating systems and applications, and documenting all projects and incidents.