Project Engineer III

Mytech Partners, Inc.; New Brighton, Denver, San Antonio (MN, CO, TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

12 days of vacation in first year

6 days sick time

8 hours of volunteer time

Medical, Dental, Vision fully covered

Company paid Life, STD, LTD

Professional Development Plan

401k with company match

Profit Sharing

Job summary

Mytech Partners, Inc. in Minnesota is seeking a Project Engineer III to implement solutions for complex client environments. You will develop project work plans, troubleshoot issues, and serve as an escalation point for the project team.

The role requires 5+ years of network infrastructure experience, strong Windows Server/Desktop skills, AD, Group Policy, and hands-on expertise with SMB networks, Citrix, VMware, and MS Cloud solutions.

Qualifications

• Minimum 5 years of experience supporting and implementing network infrastructure.
• Proficient with SMB infrastructure, Windows, AD, Group Policy and core networking.
• Experience with Exchange, SQL, VMware/Hyper‑V, O365 and Azure environments.

Responsibilities

• Review scope of work and create project execution plans.
• Provide remote and on‑site server/workstation support and maintenance.
• Install applications and operating systems on client hardware.
• Document projects and support incidents clearly.
• Configure servers, Windows networks, firewalls, switches, and related equipment.
• Assist teams with network deployments and reconfigurations.
• Investigate issues, identify sources, and test solutions.

Skills

Network infrastructure

Windows Server

Active Directory

Group Policy

Networking (VLAN, VPN, NAT, Routing)

Exchange

SQL

VMware

Hyper-V

Azure

O365

Citrix

StorageCraft

SAN

Education

MCSA

MCSE

CCENT

CCNA

CCNP

VCP-DCV

Job description

Project Engineer III

Department: CPD - Central Project Delivery

Employment Type: Full Time

Location: Job Availability in 1 of the 3 Major Markets

Compensation: $70,000 - $95,000 / year

Description

As a Professional Services Engineer III, you will implement solutions for complex technical environments. You will develop and implement project work plans for a wide range of clients and solutions. You will work to troubleshoot, diagnose, and resolve challenging technical problems, and you will serve as an escalation point for Mytech’s project team.

Key Responsibilities

• Review scope of work and create project execution plans
• Provide remote and on-site server/workstation support and maintenance
• Install applications and operating systems on client hardware
• Create thorough and accurate documentation on all projects and support incidents
• Configure and install servers, Windows networks, firewalls, switches, and other related equipment, devices, and systems
• Assist internal teams with inquiries regarding new and current network deployments and reconfigurations
• Investigate user problems and identify their source; determine solutions; test and implement solutions

Experience

Required

Minimum 5 years of experience supporting and implementing network infrastructure. Strong technical knowledge and understanding of SMB infrastructure and equipment.

Required Proficiencies: Modern Windows Desktop and Server platforms, Active Directory, Group Policy, Advanced Networking (HP and Cisco Switch Configurations, VLAN, VPN, NAT, Routing, Wireless), Exchange, SQL, StorageCraft, SAN, Citrix, VMware, Hyper‑V, O365, Azure, and other MS Cloud and Hosted Solutions

Preferred

• Utilize proper troubleshooting methodology and the OSI model to fix client issues
• You will be an escalation point for your team’s more difficult technical issues, as well as an escalation point for during and after-hours emergency support issues
• Ability to concisely document systems, processes, issues, and resolutions; professional writing skills required
• Excellent interpersonal, communication, and documentation skills
• Proven history of mentoring and training of a technical team (Tier 1 and Tier II team members)
• Effective facilitation of client technical resolution plan
• Strong problem solving and critical thinking abilities
• Ability to successfully and effectively work independently and within a team structure
• Self-motivated and responsive to management and clients
• Strong organizational skills and attention to detail
• Experience working with time tracking/ticketing software
• Complete prospective client technical evaluations and execute deep dive discoveries for new clients during onboarding
• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base
• Exceptional ability to develop productive and positive relationships with customers and colleagues
• Professional certifications based on Mytech training standards: MCSA, MCSE, CCENT, CCNA, CCNP, VCP-DCV

Benefits

Mytech offers a comprehensive benefits package which includes:

• 12 days of accrued vacation in your first year
• 6 days Sick time
• 8 hours of volunteer time
• Medical, Dental, and Vision fully covered options for employee coverage
• Company paid Life, STD, and LTD
• Professional Development Plan
• 401k with company match
• Profit Sharing