Professional Services Consultant (Finance Software) - Remote

CentralSquare Technologies; United States; Remote; USD 100,000 - 140,000; Full time

Benefits offered by this job

Tuition reimbursement

Parental leave

Paid volunteer hours

Unlimited PTO

Flexible work environment

Job summary

CentralSquare seeks a Finance Enterprise consultant who can engage with customers' Finance or HR/Payroll staff to discuss new implementations and services as a subject matter expert in Finance Enterprise. The role emphasizes delivering projects to conclusion with high customer satisfaction, often requiring travel.

The ideal candidate brings professionalism, resourcefulness, and confidence under pressure, with demonstrated SME capability across multiple areas of the software and a commitment to

Responsibilities

• Assist customers with system configuration based on best practices and business requirements.
• Perform system demonstrations and assist the customer with system review prior to go-live.
• Develop and maintain subject matter expert knowledge for configuration of our software solutions.
• Provide consistent follow-through on project tasks, deliverables, and communications with the Project Manager and clients.
• Build and maintain strong working relationships with customers.
• Work independently with minimal supervision to meet deadlines and take ownership of issues.

Job description

What We’re About

At CentralSquare, we don’t just build software - we power public servants and uplift communities with Hero-Grade Technology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.

Your Growth Matters. We believe heroes deserve opportunities to rise. That’s why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you’re motivated, there’s no limit to how far you can go.

Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and outside of work—tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you’re in the office or remote.

Join us and help build the tools that power real-life heroes. Together, we make a difference.

The Role

The Finance Enterprise consultant role requires ability to engage in discussions with customer’s Finance or Human Resource/Payroll staff relating to new implementations, internal projects, and new service offerings, as a subject matter expert in Finance Enterprise. The consultant will have a passion for the customer demonstrated through professionalism and striving for excellence in all aspects of the customer experience. This includes implementing complex projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill as a subject matter expert in multiple areas of the software. Travel is required as needed.

Job Duties Include:

• Assist customers with system configuration based on recommended best practices, workflows, and business requirements.
• Perform system demonstrations and assist the customer with system review prior to go-live.
• Develop and maintain subject matter expert knowledge for the configuration of our software solutions.
• Provide consistent follow-through on the project tasks, deliverables, and communications with the Project Manager and the clients.
• Build and maintain strong working relationships with customers.
• Work independently with minimal supervision to meet required deadlines for a project, as well as taking responsibility and
• ownership of issues and assignments.
• Work with a wide range of disciplines and personalities, both internally and externally.
• Works independently, but will seek guidance from leadership or more experienced IDs as needed.
• Performs all other duties as assigned.