Solutions Consultant

CentralSquare; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

CentralSquare Technologies is seeking a Solutions Consultant to support pre-sales activities for public sector and public safety clients across North America. You will craft tailored product demonstrations, align solutions with client needs, and collaborate with Account Executives to advance opportunities.

Ideal candidates bring 3–5 years of pre-sales experience, strong communication, and hands-on knowledge of CentralSquare Public Safety products, with heavy travel and the ability to operate

Qualifications

• Public sector / public safety pre-sales experience preferred.
• Bachelor's degree or equivalent education and experience.
• Strong communication for executive audiences.
• Ability to tailor solutions to client needs.

Responsibilities

• Deliver product presentations and live demonstrations to clients.
• Understand client needs and tailor CentralSquare solutions.
• Collaborate with sales to support strategic opportunities.
• Demonstrate knowledge of 911, CAD, Mobile, RMS, JMS offerings.
• Contribute content for proposals and respond to RFPs.
• Travel to client sites 75-80% of the time.

Skills

Public sector experience

Communication skills

Presentation skills

Analytical thinking

Stakeholder management

Travel flexibility

Team collaboration

Customer-facing

Education

Bachelor’s degree

Tools

CentralSquare Public Safety products

Job description

CentralSquare Technologies is Hero-Grade. As the trusted provider of public sector software in North America, more than 8,000 agencies rely on our comprehensive, cloud-based platform to manage critical operations - from dispatch to records, permitting to payroll. We serve with purpose and stand together with our heroes, committed to supporting the public sector with software built for impact.

Job Description

What We’re About

At CentralSquare, we don’t just build software - we power public servants and uplift communities with Hero-GradeTechnology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.

Your Growth Matters.We believe heroes deserve opportunities to rise. That’s why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you’re motivated, there’s no limit to how far you can go.

Your Commitment Deserves Reward.We offer competitive compensation and a benefits package designed to support your life inside and outside of work- tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you’re in the office or remote.

Join us and help build the tools that power real-life heroes. Together, we make a difference.

The Solutions Consultant collaborates with Account Executives and Sales Management to support the sales process by evaluating and addressing client needs related to CentralSquare software. This role involves delivering product presentations, conducting demonstrations, and formulating tailored business solutions.

Job Duties:

• Maintain a remote home office, including internet speed capable of supporting daily work and remote demonstrations.
• Manage provided demonstration systems and hardware with current software versions and appropriate demo data.
• Deliver compelling product presentations and demonstrations using scenario-based scripts and advanced techniques.
• Understand client business needs and processes to tailor solutions using CentralSquare products.
• Collaborate with sales teams to support the sale of assigned products and services to key accounts.
• Demonstrate end-user and administrative knowledge of products including 911, CAD, Mobile, RMS, JMS, and add-ons.
• Contribute product content for proposals and respond to RFPs using CentralSquare tools and resources.
• Assist in developing sales strategies, plans, and product presentations.
• Evaluate client systems and processes to craft effective presentation content.
• Identify and resolve issues within the product sales process, including presentation content and delivery.
• Maintain current product knowledge and a network of industry contacts.
• Participate in conferences and trade shows to promote CentralSquare solutions.
• Seek mentorship and feedback to continuously improve presentation skills, product knowledge, and sales techniques.

Skills & Requirements

Requirements:

• Bachelor’s degree or equivalent combination of education, training, and experience.
• 3-5 years of pre-sales engineering experience in the Public Sector or Public Safety industry preferred.
• 3 years’ direct experience with CentralSquare Public Safety products as a user or administrator highly recommended.
• Strong verbal and written communication skills are suitable for executive-level audiences.
• Proficiency in delivering presentations and demonstrations to large groups.
• Analytical skills to assess client needs and requirements.
• Ability to build and maintain effective relationships with internal and external stakeholders.
• Experience using advanced audio-visual tools for product demonstrations.
• Travel 75-80% of the time.
• Ability to lift 50 pounds.
• Access to a major credit card to support travel requirements.