Professional Service Consultant

Infinity Labs; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

A leading technology consulting company seeks a highly skilled Professional Service Consultant specializing in SD-WAN solutions. Responsibilities include delivering enterprise-grade SD-WAN and network security solutions and troubleshooting complex networking issues. Ideal candidates should have hands-on experience with relevant technologies and strong problem-solving skills.

Qualifications

• Experience: 8-12 years in Professional Services, specifically related to SD-WAN.
• Experience with Palo Alto, Cisco, and Fortinet products is preferred.

Responsibilities

• Deliver and implement SD-WAN solutions for enterprise clients.
• Troubleshoot complex networking issues involving TCP/IP and NAT.
• Prepare detailed technical documentation and handover guides.

Skills

SD-WAN solutions

Routing protocols

Network Security

Firewall technologies

Authentication protocols

Troubleshooting tools

Protocols

Operating Systems

Scripting

Job description

Who are we

Infinity Labs is a Technology Consulting & Software Solutions Company. Providing expert IT services in the areas of Automation, Network Design & Deployment, IT Security, Data Center Management, Cloud computing, Virtualization, Linux & Systems Development. We offer service which assures our clients of an informed, educated and independent overview of the IT Networking Industry. We have indigenously developed our own firewall and SDWAN products. These software-based product provides flexibility that expands with your business to solve a growing array of networking and security challenges across cloud computing and mobility.

We have a requirement with Infinity Labs (www.infinitylabs.in) for Professional Service Consultant at our Noida office.

Job Type: Fulltime

Experience: 8-12 Years

Work Mode:- Remote

We are looking for

We are seeking a highly skilled and self-motivated Professional Services Consultant – SD-WAN to join our team. This role will focus on delivering enterprise-grade SD-WAN and network security solutions to our clients. The ideal candidate should have strong technical expertise in SD-WAN, networking, and security technologies, and be capable of working independently in customer-facing roles.

Key Responsibilities:

• Deliver and implement SD-WAN solutions for enterprise clients, including solution design, configuration, deployment, and troubleshooting.
• Provide advanced understanding and implementation of internetworking technologies, including LAN, WAN, and IP routing protocols (e.g., OSPF, BGP, EIGRP).
• Configure and troubleshoot Layer 3 protocols and associated services.
• Implement and support remote access VPN solutions, including IPSec, SSL VPN, and PKI infrastructure.
• Troubleshoot complex networking issues involving TCP/IP, NAT, firewalls, IPSec VPNs, and their interactions with enterprise applications.
• Independently debug complex networks using various media types and protocols.
• Deploy and manage Palo Alto Networks products including firewalls and SD-WAN components.
• Configure and support multi-factor authentication (MFA) systems (e.g., Duo, RSA SecureID).
• Integrate authentication protocols such as LDAP, RADIUS, and TACACS+ within the security architecture.
• Collaborate with cross-functional teams to ensure smooth project delivery and client satisfaction.
• Prepare detailed technical documentation and handover guides for customers.

Required Skills and Technologies

• SD-WAN solutions (e.g., Palo Alto Prisma SD-WAN, Cisco Viptela, Fortinet SD-WAN, Silver Peak)
• Routing protocols: OSPF, BGP, EIGRP
• Network Security: VPN (IPSec, SSL), PKI, MFA
• Firewall technologies: Palo Alto Networks (preferred), Fortinet, Cisco ASA
• Authentication protocols: LDAP, RADIUS, TACACS+
• Troubleshooting tools: Wireshark, traceroute, ping, syslog
• Protocols: TCP/IP, NAT, DNS, DHCP
• Operating Systems: Familiarity with Linux/Unix and Windows environments
• Scripting (desirable): Python, Bash for automation and diagnostics

If you find our expectation matching your expertise please apply for the job or share your updated resume to [e-mail] and we will get in touch with you if your expertise meets our expectation.

Kind Regards

Dinaa