Professional Academic Advisor

Arkansas State University; Jonesboro (AR); On-site; USD 41,000 - 50,000; Full time

Job summary

Arkansas State University in Jonesboro is seeking a Professional Academic Advisor to provide academic assistance and support students’ educational development. The role focuses on promoting student success in recruitment, major declaration, orientation, retention, and graduation.

The advisor will support undergraduates, develop SEPs in Degree Works, oversee degree evaluations, and collaborate with faculty to ensure compliant, effective advising and timely graduation.

Qualifications

• Excellent computer skills.
• Strong written, oral communication, and interpersonal skills.
• Ability to interact positively with faculty, staff, students, and community members.
• Ability to adapt and understand university policies and procedures.
• Ability to manage multiple tasks, set priorities, and meet deadlines.

Responsibilities

• Provides comprehensive academic advising for undergraduate students to support retention and graduation.
• Oversees degree evaluations, check sheets, referrals, and other advising-related tasks from pre-enrollment through graduation.
• Informs students about opportunities, alternatives, limitations and consequences of academic decisions.
• Develops Student Educational Plans (SEPs) in Degree Works to meet graduation requirements.
• Serves as a liaison for colleges at orientations and recruitment events.

Skills

Excellent computer skills

Strong written, oral communication, &

Interpersonal skills

Adaptability to university policies

Task prioritization & deadline meeting

Education

Bachelor's Degree

Job description

Employment Status:

Full time (29-40 Hrs)

Type of Employment:

Staff

# of openings:

1

Location:

ASU-Jonesboro

Proposed Salary Range:

$45,000.00

Closing:

11/3/26

Please note: All postings close at 12 A.M. CST on the closing date. This employer participates in E-Verify.

Position Summary:

The professional academic advisor provides academic assistance and supports the educational development of current and perspective students. Professional academic advisors promote student success in areas including but not limited to recruitment, major declaration, orientation, retention, and graduation.

Duties & Responsibilities:

The Professional Academic Advisor supports high quality academic advising practices for undergraduate students at Arkansas State University and performs related duties:

• Provides comprehensive academic advising for undergraduate students to support student retention and graduation initiatives.
• Identifies and helps resolve obstacles impeding the academic success of all undergraduate students, as well as, serves on the campus wide advising committee
• Analyzes students' academic and personal issues/concerns and provides referral/intervention services, acts as an advocate as appropriate
• Supports students in developing a required Student Educational Plan (SEP) in Degree Works to meet graduation requirements
• Oversees degree evaluations, check sheets, referrals, and other advising-related tasks from pre-enrollment through graduation
• Informs students about opportunities, alternatives, limitations and possible consequences of academic decisions (e.g. adding, dropping and withdrawing from courses; change of program, major and/or transfer equivalencies)
• Explains academic policies, procedures, and guidelines to students in order to meet their educational goals
• Educates students about the value of academic advisement and the importance of the registration process
• Guides students through college and university level administrative processes
• Develops and promotes internal communication and resource sharing in order to benefit student success.
• Encourages interactions with faculty mentors
• Serves as a liaison for respective colleges at new student orientations and recruitment events
• Adheres to FERPA and confidentiality of student information
• Maintains appropriate student records and documents student interactions
• Utilizes advising and retention technology systems to manage student data
• May be assigned to support specific academic colleges, programs or student populations
• May teach a first-year experience course(s) as needed
• Participates in individual and collaborative professional development and remains current with technology used to provide advising services.
• Other duties as assigned: Academic advising and all primary responsibilities of this position are supervised by University College

Knowledge/Skills/Abilities:

• Excellent computer skills
• Strong written, oral communication, and interpersonal skills
• Ability to interact positively with faculty, staff, students, and community members
• Ability to adapt and understand university policies and procedures
• Ability to manage multiple tasks, set priorities, and meet deadlines

General Days/Hours:

• Monday - Friday
• 8:00 a.m. - 5:00 p.m.
• Occasional Saturday or evening hours
• Additional hours as requested and/or needed
• Regular and reliable attendance

Other:

Please note: all position postings close at 12:00 A.M. CST on the position closing date

Minimum Qualifications:

• Bachelor's Degree from an accredited institution of higher education
• Experience in advising or retention programs preferred

E-Verify Participation Notice:

https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

E-Verify Right to Work:

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf