Productivity Platform Engineer II: Google Workspace & M365

ucf; Orlando (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

University of Central Florida (UCF) seeks a Unified Communications Engineer II to manage Google Workspace and Microsoft 365 environments, monitor service health, and implement approved changes. You will maintain runbooks and contribute to security and data protection settings, working under the direction of the Senior Productivity Platforms Engineer.

The role emphasizes daily administration, incident resolution, and automation development to improve efficiency across collaboration platforms.

Qualifications

• Bachelor's degree or equivalent experience required.
• Experience administering Google Workspace and Microsoft 365 environments.
• Experience with IT service management platforms such as ServiceNow.
• Ability to develop automation scripts to improve operations.

Responsibilities

• Google Workspace and Microsoft 365 administration to ensure reliable operation.
• Manage users, groups, licenses, sharing, and service configurations.
• Maintain runbooks, documentation, and operational reports.

Skills

Google Workspace

Microsoft 365

ServiceNow

PowerShell

Automation scripts

Education

Bachelor's degree or equivalent experience

Tools

Google Apps Script

Microsoft Teams

Job description

University of Central Florida (UCF) seeks a Unified Communications Engineer II to manage Google Workspace and Microsoft 365 environments, monitor service health, and implement approved changes. You will maintain runbooks and contribute to security and data protection settings, working under the direction of the Senior Productivity Platforms Engineer.

The role emphasizes daily administration, incident resolution, and automation development to improve efficiency across collaboration platforms.