Production Wares - Western Headquarters - FT

Goodwill Industries Group; South Bend (IN); On-site; USD 15,000 - 18,000; Full time

Job summary

Goodwill Industries Group in South Bend, IN is seeking a Shoe Sorter to support the donated goods area by sorting, pricing, and organizing items for sale. You will help match pairs of shoes, inspect items, and prepare goods for distribution to stores. The role reports to the Production Manager and requires a team-oriented, safety-conscious approach.

This position emphasizes excellent customer service with donors, accurate sorting, and adherence to store guidelines in a fast-paced environment.

Qualifications

• Excellent customer service skills with donors and customers.
• Friendly and approachable demeanor.
• Strong attention to detail when sorting, inspecting, and pricing items.
• Ability to learn donation policies quickly.

Responsibilities

• Sort donated shoes into saleable, salvage, or discard categories.
• Match and secure pairs of shoes and price items for sale.
• Store out-of-season items and inspect before packing.
• Pack and allocate ready-for-sale shoes for store distribution.
• Maintain daily production reports and inventory sheets.

Skills

Customer service

Communication

Attention to detail

Safety awareness

Teamwork

Donations policies

Adaptability

Job description

Job Details

Job Location: Western Headquarters - South Bend, IN 46619
Position Type: Full Time
Education Level: None
Salary Range: $11.00 Hourly
Travel Percentage: None
Job Shift: Day
Job Category: Manufacturing

Job Objective

To support the efficient operation of the donated goods area by sorting, moving, and organizing materials. Accurately sort, match, price, and distribute salable shoes to stores. Assist in preparing and pricing wares items to ensure they are ready for sale. This position reports to the Production Manager who evaluates performance annually.

In addition, embodies the Goodwill Mission to: "Empower people to achieve their most abundant life" and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Essential Job Functions

• Sort donated shoes into saleable, salvage, or discard categories and place them in designated areas.
• Match and secure paired shoes with rubber bands, cleaning saleable shoes as needed.
• Store out-of-season saleable shoes and conduct final inspections before packing.
• Pack and allocate ready-for-sale shoes in barrels for store distribution.
• Maintain daily production reports and inventory sheets for packed containers.
• Assist in sorting, wrapping, and packing wares, books, records, tapes, dishes, toys, and seasonal items for shipment.
• Determine and attach appropriate pricing for wares, ensuring safe packaging for transport.
• Attach the correct weekly color and tag in a way that prevents damage.
• Label and allocate packed containers to correct store destinations.
• Help transport barrels and boxes to the warehouse.
• Maintain a clean, safe workspace and follow safety regulations.
• Support and collaborate with the Production Manager and Production Assistant.
• Other duties as assigned by supervisor.

Required Education and Skills

• Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience.
• Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions.
• Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.
• Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.
• Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment.
• Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
• Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.

Qualifications

• Authorized to work in the United States.
• Flexible availability.
• Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.