Textile Sales Associate - Ireland Rd. - FT

Goodwill Industries Group; South Bend (IN); On-site; USD 13,000 - 18,000; Full time

Job summary

Goodwill Industries Group in South Bend, IN is seeking a Store Associate to receive, sort, price, tag, and stock donated textiles and other goods, helping move donations quickly from drive-thru to the sales floor in a fast-paced retail store. The role is full-time with a day shift, paying $11.00 per hour.

You will report to the Store Manager and Production Manager and contribute to the mission: Empower people to achieve their most abundant life.

Qualifications

• Adherence to standard retail practices and dress code.
• Familiarity with current clothing, shoe styles, furniture, toys, brand names, etc.
• Basic literacy and numeracy skills.
• Ability to make quick and accurate decisions.
• Tactful communication with the public and co-workers.
• Flexibility to work varying schedules.

Responsibilities

• Sort, price, and tag donated textiles at a minimum rate of 80 pieces per hour (PPH), maintaining quality standards.
• Retrieve Textile Production Sheet at the beginning of each shift and turn it in upon completion.
• Transport carts containing items to be processed.
• Process donations promptly.
• Dispose of trash into designated True Trash receptacles as needed.
• Organize racks for efficient stocking.

Skills

Retail basics

Fashion knowledge

Literacy & numeracy

Quick decisions

Communication

Flexible schedule

Job description

Job Details

Job Location: Store - Ireland Road - South Bend, IN 46614

Position Type: Full Time

Education Level: None

Salary Range: $11.00 Hourly

Travel Percentage: None

Job Shift: Day

Job Category: Retail

Job Objective: To receive, sort, price, tag, and stock donations, keeping the flow of donations moving quickly from drive-thru to the sales floor, and to generally aid in the smooth operation of a fast-paced retail store.. This position reports to Store Manager and/or Production Manager who evaluates performance annually. In addition, knows and understands the Goodwill Mission: “Empower people to achieve their most abundant life”. Embodies our Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do The Right Thing.

Essential Job Functions

• Sort, price, and tag donated textiles at a minimum rate of 80 pieces per hour (PPH), maintaining quality standards.
• Retrieve Textile Production Sheet at the beginning of each shift and turn it in upon completion.
• Transport carts containing items to be processed.
• Process donations promptly.
• Dispose of trash into designated True Trash receptacles as needed.
• Organize racks for efficient stocking.

Pay Levels

• Training Level: Below 80 pieces per hour: Starting rate at $11 per hour.
• Level 2: 80-90 pieces per hour: Increases to $15 per hour upon reaching 80 PPH for the first time.
• Level 3 (High Performers): 91-110 pieces per hour – Increases to $16 per hour (requires a 3-week average of at least 91 before pay change is effective).
• Level 4 (High Performers): 111-130+ pieces per hour – Increases to $17 per hour (requires a 3-week average of at least 111 before pay change is effective).

Once Level 3 or 4 is reached, the employee will be required to maintain the PPH to stay at the High Performer pay level. If the PPH falls below this level, a three-week period for improvement is implemented. Failure to do so may result in performance discussions and associated pay adjustments.

The employee will have four weeks to achieve a goal of 80 pieces per hour (PPH). If this goal is not reached within four weeks, coaching and ongoing support from management will be provided to assist in attaining this goal. After eight weeks, if the 80 PPH goal is not met and there are no qualifying open positions, termination may be considered. However, the primary aim is to transition the employee to an available position whenever possible, unless attendance or other performance issues are being addressed.

If PPH drops below 80, the employee will be allotted a three-week period for improvement before progressive discipline is initiated, including coaching and warnings. These warnings expire after six months.

Additional Expectations

• Daily recording of PPH for tracking purposes is mandatory. Failure to do so may impact pay rate.
• Z-racks are considered 100 pieces per rack.
• Other duties as assigned by supervisor.

QualificationsRequired Education and Skills

• Adherence to standard retail practices and dress code.
• Familiarity with current clothing, shoe styles, furniture, toys, brand names, etc.
• Basic literacy and numeracy skills.
• Ability to make quick and accurate decisions.
• Tactful communication with the public and co-workers.
• Flexibility to work varying schedules.

Qualifications

• Authorized to work in the United States.
• Flexible availability.
• Able to frequently bend, twist, push, pull, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.
• Ability to utilize light industrial equipment including:
  • Tagging gun, stickers, tags, standard office supplies
  • Pallet stacker, pallet jack
  • Compactor, must be 18 to operate