Production Technician Supervisor – 1st Shift

Jobtailor; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor in Houston, TX is seeking a detail-oriented Logistics Coordinator to act as the first line of communication with customers and warehouse sites, overseeing order changes and service resolutions. You will audit daily order processes, monitor errors, and collaborate with Inventory Control, Transportation, and warehouse teams, ensuring ISO compliance and timely performance reporting.

The ideal candidate has 2 years experience in logistics, strong Excel skills, and the ability to train

Qualifications

• 2 years of relevant work experience.
• Experience with Microsoft Office and Windows applications; ability to create complex formulas in Excel.
• Associate degree in Transportation or Business (it’d be great if you also have).
• 2 years of experience in customer service, distribution or logistics in a manufacturing environment (it’d be great if you also have).
• 2 years of experience in transportation and operations (it’d be great if you also have).
• Availability to work extended hours as needed, which may include early mornings, evenings and weekends.
• Capacity to quickly learn and achieve proficiency in new software applications.
• Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience.

Responsibilities

• Act as the first line of communication with customers and warehouse sites; advise customers of service failures and coordinate resolutions.
• Audit daily order processes; ensure all orders are sent to each site
• Monitor and report all errors for performance tracking
• Work creatively with the Inventory Control team, Transportation department and warehouse sites on service resolutions
• Oversee service provider performance and engage providers for service improvement
• Communicate order changes with warehouses and coordinate shipment schedules
• Maintain all department ISO compliance documents and train all personnel within the department to the required standards, including the Director and Manager of the department

Skills

Data Analysis

Logistics Coordination

Order Processing

Service Improvement

Performance Tracking

Transportation Operations

Inventory Control

Audit Processes

Compliance Documentation

Microsoft Office

Education

Associate Degree in Transportation

Associate Degree in Business

Tools

Microsoft Office

Windows Applications

Job description

• Act as the first line of communication with customers and warehouse sites; advise customers of service failures and coordinate resolutions
• Audit daily order processes; ensure all orders are sent to each site
• Monitor and report all errors for performance tracking
• Work creatively with the Inventory Control team, Transportation department and warehouse sites on service resolutions
• Oversee service provider performance and engage providers for service improvement
• Communicate order changes with warehouses and coordinate shipment schedules
• Maintain all department ISO compliance documents and train all personnel within the department to the required standards, including the Director and Manager of the department

Requirements

• 2 years of relevant work experience
• Experience with Microsoft Office and Windows applications; ability to create complex formulas in Excel
• Associate degree in Transportation or Business (it’d be great if you also have)
• 2 years of experience in customer service, distribution or logistics in a manufacturing environment (it’d be great if you also have)
• 2 years of experience in transportation and operations (it’d be great if you also have)
• Availability to work extended hours as needed, which may include early mornings, evenings and weekends
• Capacity to quickly learn and achieve proficiency in new software applications
• Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience
• Effective organizational and leadership skills; able to use a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes or cultures
• Ability to perform complex analyses of data, processes, policies, procedures and/or systems; experience producing unambiguous, comprehensive and accurate interpretations

Core Competencies

Demonstrates strong customer service and communication skills while effectively coordinating logistics and transportation operations. Proficient in data analysis and maintaining ISO compliance within a manufacturing environment.

Highest-signal resume keywords

• Customer Service Experience
• Logistics Coordination
• ISO Compliance Management
• Data Analysis Proficiency
• Microsoft Excel Expertise

ATS Optimization Keywords

Hard Skills

• Data Analysis
• Logistics ManagementOrder Processing
• Service Improvement
• Performance Tracking
• Complex Formula Creation
• Transportation Operations
• Inventory Control
• Audit Processes
• Compliance Documentation

Soft Skills

• Verbal Communication
• Written Communication
• Organizational Skills
• Leadership Skills
• Interpersonal Skills

Certifications & Qualifications

• Associate Degree in Transportation
• Associate Degree in Business

Industry Keywords

• Manufacturing Environment
• Service Provider Performance
• Warehouse Coordination
• Order Changes Communication
• Extended Hours Availability

Tools & Technologies

• Microsoft Office
• Windows Applications