Production Team Member

Heart-of-Texas-Goodwill-Industries; Waco (TX); On-site; USD 15,000 - 21,000; Part time

Job summary

Heart of Texas Goodwill in Waco, TX is seeking a Part-Time Production Team Member to handle processing of donated merchandise from arrival to pricing, while ensuring safe handling and excellent donor service.

You will work in a production/warehouse setting, operate equipment (including forklift with certification), follow SOPs, and contribute to daily production goals. All educational backgrounds are welcomed; background check is required.

Qualifications

• Background check required.
• Must follow written and verbal instructions with minimal supervision.
• Ability to work with others and cooperate in a team environment.

Responsibilities

• Greet donors and assist with unloading donations.
• Sort, inspect, categorize and price donations by department.
• Hang clothing and maintain stock for retail store.
• Follow SOPs for sorting, labeling and stacking materials; operate baling machine if assigned.
• Palletize, wrap and track materials for transport; price and move furniture to floor.

Skills

Follow instructions

Basic math

Teamwork

Customer service

Accuracy

Education

All education levels accepted

Tools

Forklift

Job description

Job Details

Job Location: 5 1508 Hewitt Dr - Waco, TX 76712

Position Type: Part Time

Salary Range: $13.00 - $13.00 Hourly

Job Summary

The Production Team Member is responsible for all aspects of processing donated merchandise, including receiving, sorting, grading, and preparing items for retail sale. This role ensures donations are handled efficiently, safely, and in accordance with organizational standards, while providing excellent customer service to donors.

Key Responsibilities

The following duties are representative of the essential functions of this position. Additional duties may be assigned as operational needs require.

Donation Receiving & Donor Services

• Greet donors and assist with unloading donations, providing courteous and professional service.
• Load and unload donation trucks as needed.

Production & Processing

• Sort, inspect, categorize, and price donations according to designated departments and daily production goals.
• Hang clothing on racks and maintain stock for the retail store.
• Document donations on production sheets.
• Follow Dell Reconnect and other standard operating procedures for sorting, labeling, and stacking materials.
• Operate baling machine for material compression if assigned.
• Palletize, wrap, and track materials for transport.
• Price and move furniture to the retail sales floor.

Safety & Facility

• Maintain a clean, organized, and hazard-free work area.
• Follow all safety procedures and wear appropriate safety gear as required.
• Operate equipment safely, including forklifts (company certification required).
• Other duties as assigned.

Supervisory Duties

None.

Qualifications

• A criminal background check is required.
• Must be willing to accept instructions and carry them out with minimal supervision.
• Must be able to work and cooperate with others.

Education and/or Experience

All educational backgrounds accepted. Up to one month of related experience or training, or an equivalent combination of education and experience.

Minimum Requirements

• Forklift operation requires company-specific certification.

Knowledge, Skills, and Abilities

• Ability to follow written and verbal instructions.
• Basic math skills (addition and subtraction) preferred.
• Ability to work independently and as part of a collaborative team.
• Strong customer service skills and ability to work with a variety of individuals.
• Proficiency in completing assignments accurately and on time.

Core Competencies

• Donation Processing & Production
• Customer & Donor Service
• Safety Awareness & Compliance
• Accountability & Stewardship

Physical Demands

• Regularly required to stand and walk for extended periods throughout the shift, with frequent bending, twisting, reaching, and use of hands and arms.
• Regularly required to lift and carry up to 25 pounds; occasionally required to lift and carry up to 50 pounds. Team lift or equipment assistance is used for heavier items.
• Ability to visually inspect, sort, and grade merchandise, including distinguishing colors and condition of donated items; manual dexterity sufficient to handle, sort, and process a variety of donated goods.
• Ability to communicate effectively with donors, customers, and team members; reasonable accommodation available for alternative communication methods.
• Occasional exposure to moving machinery or elevated surfaces.
• Safety gear may be required.

Work Environment

The employee regularly works in a production/warehouse environment and may be exposed to outdoor weather, dust, lint, animal hair from donated goods, and varying noise levels.

Discrimination Reports

It is the policy of Heart of Texas Goodwill to ensure equal employment opportunity in accordance with all state and federal regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment and pregnancy), national origin, disability, age (40 years old or more), genetic information, military status, or veteran status is illegal. Any employee who believes they have been discriminated against may file a complaint with the Compliance Officer.

Point of Contact: Compliance Officer | 1700 S New Road, Waco TX 76711 | 254-753-7337 ext. 450 | [e-mail]