Production Team Member

Heart Of Texas Goodwill Industries; Town of Texas (WI); On-site; USD 12,000 - 14,000; Full time

Benefits offered by this job

Opportunities for growth within the organization

Community engagement through donations

Job summary

Heart Of Texas Goodwill Industries is looking for dedicated individuals for a full-time position involving various aspects of production, including receiving, sorting, grading, and processing donations.

The job requires direct interaction with donors, handling donations, and maintaining a clean work environment. Candidates must be proactive, customer-focused, and capable of lifting heavy items.

Applicants will need to pass a drug screen and a criminal background check. Opportunities for growth within the organization are available.

Qualifications

• Must pass a drug screen.
• A criminal background check is required.
• A driver’s license check is required to drive a forklift.

Responsibilities

• Meet and greet every donor immediately.
• Sort, process, and price merchandise including donated goods.
• Assist with maintaining a clean and safe work area.

Skills

Ability to read the English language

Customer service skills

Ability to follow instructions

Education

All educational backgrounds accepted

Job description

Job Details

Location: 18 2704 Ste 3 Texas Ave S - College Station, TX 77840

Position Type: Full Time

Salary Range: $13.00 - $13.00

Summary

This position involves all facets of production to include receiving, sorting, grading, and processing all donated merchandise received.

Essential Duties and Responsibilities

Donations Received:

• Meet and greet every donor immediately
• Meet every donor with a basket or dandux to properly care for each donation; assists donors by unloading vehicles
• Log each donation on the daily production sheet
• Thank every donor with the quote “thank you for helping to change lives” and offer each donor a sticker that states “I changed a life.”
• Offer a coupon and a receipt to each and every donor
• Carefully bring the donation into the processing area and sort by textiles, computers, or hard goods
• Immediately price all furniture and take to the sales floor, room permitting
• Take all hard goods to the wares processing station and textiles to the textile station
• Switch all full gaylords of product at both wares and textile stations, as needed or directed
• Lifts heavy objects by hand, in a team lift, or with a two-wheel dolly
• Maintains clean and safe work area and surroundings
• Secures work area at end of shift

Grading:

• Receive and process donations in a timely manner
• Sort, process, and price merchandise including donated and new goods as needed
• Visually inspect and separate textile donations by category such as salvage, hanging, household, underclothing, and others as designated by management
• Hang items on appropriate hanger and put on rack
• Maintain stock in store by removing items from rack, shelves, and display areas as per manager’s request
• Keep area clear of hazards
• Keep work area clean to include sweeping, cleaning, and maintaining grounds as assigned
• May cashier on a relief basis as needed
• Suggest changes in working conditions to increase efficiency of department

Hanging:

• Move saleable clothing to hanging area
• Put clothing on coat hangers in proper manner as instructed by the supervisor; may include putting on clips and buttoning garments
• Place clothing item on pricing rack or rack to be moved to the pricing area
• Putting clothing on the floor for sale
• Watches for theft

Material Handling:

• Receive and process items as directed
• Separate items by category as designated by the Dell Reconnect SOP
• Follow and execute the Dell Reconnect SOP
• Palletize items neatly stacked to a height requirement as designated in the Dell Reconnect SOP
• Wrap palletized items with shrink wrap to ensure stability during transport
• Weigh and label all completed gaylords and pallets per the Dell Reconnect SOP
• Utilize provided tracking sheet to record load type and weight as appropriate
• Transfer information from tracking sheet into Dell Reconnect Logistics Portal
• Notify supervisor when at least 35,000 lbs. have been processed, so pick-up can be scheduled
• Keep area clear of hazards and keep work area clean
• Assist other departments as needed
• Suggest changes in working conditions to increase efficiency of department
• Loads and unloads donation and salvage trucks
• Moves materials and items from receiving and production areas to other designated areas using hand trucks, dollies, or other equipment
• Sorts and places materials or items in appropriate production areas or other designated areas
• Fills requests for materials, tools, or other items and distributes items to production workers or production stations
• Fulfills all orders as directed; marks materials with identifying information
• Accepts donations and completes donation receipts as needed

Baling:

• Line compression chamber of baling machine with covering before baling
• Trucks or carries materials to baling machine
• Places materials in compression chamber of baling machine
• Distinguishes material types by category; removes material as needed
• Moves lever or electric switch, causing ram to compress material
• Threads tie bands around bale and twists or clamps ends of bands to tighten bands
• Opens compression chamber doors and removes bale from machine
• Trucks bales to storage place

Leadership Competencies

• Emotional Maturity and Respect – Thinks how their actions make other people feel and acts appropriately; tempers personal emotions and escalates sensitive issues to the appropriate level of management
• Integrity – Can be counted on and trusted; models professional ethics by acting honestly
• Capacity for Change and Innovation – Open to new ideas and ways of doing things; gives ideas collaboratively to improve processes or programs
• Interpersonal Skills – Builds relationships and works well with others; listens to understand and answers appropriately
• Commitment to Development and Empowerment of Self and Others – Completes required training and looks to grow on the job through continuous learning; becomes self-sufficient
• Commitment to Goodwill’s Mission, Vision, and Values – Actions are in line with Goodwill’s Mission, Vision, and Values
• Commitment to Diversity, Equity, and Inclusion – Works well with people that look and think differently
• Community and Service – Wants to help others and make a difference in the community
• Commitment to Excellence and Customer Service – Meets goals and gives outstanding customer service to customers, donors, and participants
• Business Acumen – Makes good choices; effectively transfers learning from one situation to another
• Stewardship and Accountability – Takes care of company property; takes responsibility and ownership of personal actions and outcomes

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must pass a drug screen. A criminal background check is required. A driver’s license check is required if approved to drive a forklift.

Minimum Skills

• Ability to read the English language (preferred)
• Ability to add and subtract two‑digit numbers (preferred)
• Ability to follow instructions
• Ability to deal with standardized situations with only occasional or no variables
• Ability to create and maintain working relationships within a collaborative team environment
• Customer service skills and the ability to work effectively with a variety of individuals and personalities
• Proficiency in completing assignments independently and on time

Education and/or Experience, Technical Skills

All educational backgrounds are accepted; or up to one‑month related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

In order to operate a forklift, certification must be obtained through a company‑specific training program.

Work Environment

• Regularly exposed to outdoor weather conditions
• Frequently exposed to fumes, airborne particles (lint and dust), and animal hair
• Occasionally exposed to moving parts; high, precarious places; and vibration
• Regularly exposed to noise levels that vary from quiet to loud

Physical Demands

• Frequently required to communicate
• Regularly required to use a computer

Equal Employment Opportunity Statement

It is the policy of Heart of Texas Goodwill to ensure equal employment opportunity in accordance with all state and federal regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age (40 years old or more), military status, or veteran status is illegal. Heart of Texas Goodwill Industries will provide reasonable accommodations during its interview process for individuals with disabilities, upon request.
Heart of Texas Goodwill managers and employees will comply with state and federal equal employment laws, rules, regulations, and guidelines. Any employees that deliberately violate this policy will be subject to disciplinary action. Persons who believe Heart of Texas Goodwill did not provide reasonable accommodations or has discriminated against them may file a discrimination complaint with the agency's Compliance Officer. The Compliance Officer has full authority to manage issues involving employment discrimination and accommodations. To file an allegation of discrimination or failure to provide reasonable accommodations, contact the Compliance Officer via one of the following methods: (mail) 1700 S. New Road, Waco, TX 76711; (email) [e-mail]; (phone) 254‑753‑737 ext. 450.