Production Team Lead: Continuous Improvement & Ops

Our Sunday Visitor, Inc; Huntington (IN); On-site; USD 52,000 - 76,000; Full time

Job summary

Our Sunday Visitor, Inc. in Huntington, IN seeks an Associate Operations Team Leader to supervise production, mailing, fulfillment, and related areas. You will coordinate staff, equipment, materials, schedules, and processes to meet safety, quality, productivity, and customer satisfaction goals.

You will lead teams, assign work, train employees, monitor performance, and drive continuous improvement; occasional evenings/nights/weekends/overtime may be required.

Qualifications

• Experience in a manufacturing, production, warehouse, fulfillment, mailing, or related operational environment.
• Leadership, supervisory, or team lead experience preferred.
• Experience with scheduling, workflow coordination, and production processes preferred.
• Knowledge of Lean Manufacturing and continuous improvement methodologies preferred.
• Understanding of printing, converting, mailing, fulfillment, or related production processes is beneficial.

Responsibilities

• Lead, motivate, and support departmental employees in achieving operational goals.
• Assign and prioritize work based on production demands, staffing levels, and customer requirements.
• Facilitate communication between shifts and departments to ensure smooth workflow and issue resolution.
• Conduct daily team meetings and communicate departmental goals, priorities, and performance expectations.
• Develop, maintain, and administer employee training programs, including onboarding, cross-training, and refresher training.
• Provide coaching, feedback, and corrective action as necessary.
• Review and approve employee attendance and timekeeping records.
• Promote teamwork, accountability, and employee engagement.
• Maintain confidentiality of employee information and business records.
• Coordinate daily activities involving personnel, equipment, materials, inventory, and resources to meet production and customer requirements.
• Assist with production planning, projections, scheduling, and workload balancing.
• Monitor workflow, equipment utilization, uptime, downtime, and operational performance.
• Ensure adequate materials, supplies, and resources are available to support production schedules.
• Support order fulfillment accuracy, inventory management, shipping activities, and customer-specific requirements.
• Work with internal departments to resolve production or order-related issues and ensure on-time delivery.
• Track maintenance needs and coordinate support services as required.
• Complete reports, documentation, and administrative responsibilities accurately and on time.
• Ensure compliance with company policies, safety requirements, quality standards, and operating procedures.
• Address safety concerns immediately and stop unsafe activities when necessary.
• Conduct and support process audits to ensure standard work procedures are followed.
• Review quality concerns, customer feedback, first-run errors, and operational issues to identify opportunities for improvement.
• Assist with testing and evaluation of new equipment, materials, technologies, and processes.
• Maintain departmental documentation, work instructions, labeling systems, and process controls.
• Promote and support Lean Manufacturing and continuous improvement initiatives.
• Participate in and facilitate problem-solving activities, Kaizen events, PDCA activities, and root cause analysis.
• Lead or support efforts to improve productivity, quality, customer satisfaction, and cost performance.
• Monitor and maintain workplace organization through 5S and other operational excellence programs.
• Partner with team members and management to identify and implement process improvements.

Skills

Leadership

Communication

Time management

Problem-solving

Teamwork

Lean manufacturing

Microsoft Office

Documentation

Adaptability

Education

High School Diploma or GED

Tools

MS Office

Job description

Our Sunday Visitor, Inc. in Huntington, IN seeks an Associate Operations Team Leader to supervise production, mailing, fulfillment, and related areas. You will coordinate staff, equipment, materials, schedules, and processes to meet safety, quality, productivity, and customer satisfaction goals.

You will lead teams, assign work, train employees, monitor performance, and drive continuous improvement; occasional evenings/nights/weekends/overtime may be required.