Production Team Lead

LightForce; Wilmington (DE); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company in 3D printing technology is seeking an Operations Process Lead to ensure efficient production operations. The role involves overseeing technicians, resolving issues, and optimizing workflows while maintaining high-quality standards. Ideal candidates are process-driven with strong communication and problem-solving skills.

Benefits

Generous premium coverage for medical, dental, and vision plans.

401k

Paid parental leave

Qualifications

• Minimum 4 years of experience in manufacturing, production, or distribution.
• Effective communication skills and ability to work with teams.

Responsibilities

• Oversee and support technicians in daily tasks.
• Identify and resolve operational issues on the manufacturing floor.
• Assist with training and provide feedback on performance.

Skills

Communication

Problem Solving

Organizational Skills

Attention to Detail

Education

Bachelor's or Associate's degree

Tools

QuickSight

Jira

GitHub

Job description

About LightForce

LightForce is a 3D printing technology company focused on the orthodontic space. Our digital platform empowers orthodontists with fully customized, 3D-printed tooth-moving tools. In 2019, we launched our first product - the world's only, fully customized 3D printed bracket system and digital treatment software. We are proud to be one of the fastest growing companies in the industry. Learn more at: www.lf.co

Description

The Operations Process Lead plays a critical role in ensuring smooth and efficient production operations. This individual will provide day-to-day guidance to technicians, troubleshoot issues that arise on the floor, assist with training, and communicate effectively with both the team and management. The ideal candidate is highly process- and data-driven, holds quality to the highest standard, is an effective communicator, and has strong problem-solving skills.

Work Schedule

This role is Friday through Monday, four 10-hour shifts.

Essential Duties and Responsibilities

1. Oversee and support technicians in their daily tasks, ensuring adherence to established processes and quality standards.
2. Identify and resolve technical or operational issues on the manufacturing floor, escalating concerns when necessary.
3. Assist with technician training and provide feedback to management on individual technician performance to determine when retraining is needed.
4. Work with management and other cross-functional teams to implement improvement plans for training, work instructions, and other production processes.
5. Optimize labor allocation by redirecting team members as needed to meet production goals and maintain an efficient workflow.
6. Facilitate the smooth transition of information between shifts to ensure continuity in production.
7. Work closely with leadership to proactively identify and mitigate potential bottlenecks, production challenges, and team performance issues.

Education and Experience

• A minimum of 4 years of high-level experience in a manufacturing, production, or distribution environment.
• Bachelor's or Associate's degree is preferred but not required.

Required Qualifications & Skills

• Effective communication skills to convey performance expectations and relay relevant information to management.
• Ability to work independently and collaboratively with leadership and cross-functional teams.
• Strong oral and written communication skills.
• Process- and data-driven mindset with strong attention to detail.
• Excellent troubleshooting and problem-solving abilities.
• Excellent organizational skills and ability to work with production, hardware, and software teams.

Preferred Qualifications & Skills

• HAZMAT OSHA Certification.
• Experience with QuickSight, Jira, and/or GitHub is a plus.
• Understanding and application of 5S & LEAN manufacturing principles is preferred.
• Leadership experience or ability to guide and support a team is a plus.

Physical Demands

• Regularly required to sit or stand, use hands, reach with hands and arms, see, listen, and speak.
• Ability to lift up to 50 lbs.

Perks

• Generous premium coverage for medical, dental, and vision plans.
• 401k.
• Paid parental leave.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LightForce Orthodontics is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.