Production Systems Support Engineer

IQVIA Argentina; Wayne (NJ); On-site; USD 55,000 - 139,000; Full time

Job summary

IQVIA is seeking a Systems Support Developer to join a team responsible for production applications and data solutions. The role emphasizes troubleshooting, automation, and continuous improvement in a fast-paced data environment.

You will analyze existing code and data processes, implement fixes and automation, and collaborate with developers and stakeholders to transition new solutions into production support, building documentation and expanding technical expertise.

Qualifications

• 1-3 years of experience in software development, application support, systems support, or related technical role.
• Experience with Shell Scripting in a Linux/Unix environment.
• Experience working with SQL and relational databases.
• Ability to read, understand, troubleshoot, and support existing code and scripts.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to learn new technologies quickly in a fast-paced environment.

Responsibilities

• Support and maintain production applications, data processes, and operational workflows.
• Analyze existing code, scripts, and data processes to diagnose and resolve production issues.
• Develop and implement fixes, enhancements, and automation solutions to improve system reliability and efficiency.
• Monitor production processes and ensure business-critical applications continue to operate effectively.
• Collaborate with developers, business stakeholders, and technical teams to transition new solutions into production support.
• Participate in root cause analysis and recommend long-term improvements to reduce recurring issues.
• Create and maintain technical documentation, operational procedures, and support guides.
• Leverage scripting and automation to streamline operational support activities.
• Continuously learn and expand technical expertise in large-scale data platforms and modern development technologies.

Skills

Shell scripting

SQL

Analytical thinking

Communication

Linux/Unix

Education

Bachelor's degree in CS/IT/SE

Tools

Python scripting

Hadoop

Oracle databases

Job description

IQVIA is seeking a Systems Support Developer to join a team responsible for production applications and data solutions. The role emphasizes troubleshooting, automation, and continuous improvement in a fast-paced data environment.

You will analyze existing code and data processes, implement fixes and automation, and collaborate with developers and stakeholders to transition new solutions into production support, building documentation and expanding technical expertise.