Production Systems Specialist

Konica Minolta Business Solutions Canada; Ramsey (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hands-on and computer-based training

Competitive car allowance

Comprehensive benefits package

Job summary

Konica Minolta Business Solutions Canada is seeking a Production Systems Specialist located in Ramsey, New Jersey. In this role, you will be responsible for performing maintenance and repairs on Konica Minolta products, ensuring customer satisfaction and managing technical diagnostics.

The ideal candidate will have a High School Diploma or GED, with 0-2 years of relevant experience. The position offers comprehensive training, a competitive benefits package, and opportunities for career growth in an inclusive workplace.

Qualifications

• 0-2 years experience in servicing/repairing office equipment or machinery.
• A+ or N+ Certification preferred.
• Exposure to IT Networks is a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products.
• Drive to customer sites within assigned territory.
• Develop and maintain professional customer relationships.

Skills

Servicing office equipment

Technical diagnostics

Problem solving

Customer relationship management

Education

High School Diploma/GED

Tools

General mechanical tools

Job description

Overview

Are you mechanically inclined and passionate about technology? Do you enjoy solving problems and helping people?

Job Title

Production Systems Specialist

What You’ll Do

• Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
• Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
• Develop professional customer relationships and maintain a high level of customer satisfaction
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity
• Log service visits and document updates to the Konica Minolta system for each client account
• Collaborate with the Account Management team to help resolve customer issues

What We Offer

• Hands on and computer based training on current and upcoming technology products and services
• Exposure to IT networks and services with career growth opportunities
• Competitive car allowance program and paid mileage
• Company provided laptop and phone
• An inclusive and flexible workplace environment that highly values sharing of new perspectives
• Comprehensive benefits package including paid holidays, vacation, and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs

Qualifications

Minimum:

• 0-2 years experience of servicing/repairing office equipment or machinery
• High School Diploma/GED or equivalent experience

Preferred:

• A+ or N+ Certification preferred and exposure to IT Networks a plus

About Us

This posting reflects an existing vacancy that we are actively recruiting for.

Cette annonce correspond à un poste actuellement vacant pour lequel nous recrutons activement.

About Konica Minolta

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of the Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter.

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

Salary Disclosure

Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidate’s skills, experience, job‑related knowledge, geographic location, and specific business needs.

AI Disclosure

Konica Minolta Business Solutions (Canada) Ltd., or its authorized third-party contractors, may employ Artificial Intelligence technologies to support elements of the recruitment process. Notwithstanding this, applications are reviewed by our recruitment team, who always make the final hiring decision.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.