Production Support Engineer - Linux/SQL (Hybrid)

Mitchell Martin Inc.; Charlotte (NC); Hybrid; USD 90,000 - 96,000; Full time

Job summary

Mitchell Martin Inc. is seeking an Application Programmer in Charlotte, NC on a hybrid contract basis. The role focuses on maintaining and supporting a technology platform, managing incidents, deployments, and monitoring.

Strong Linux and SQL skills, plus experience with performance monitoring and log aggregation tools, are essential to drive system reliability. Candidates should demonstrate problem-solving abilities and be capable of communicating across development and business operations to

Qualifications

• 3+ years of experience in Production Support or a related technical environment.
• 3+ years of experience working in a Linux environment.
• Experience with application performance monitoring tools and log aggregation tools.
• Strong analytical skills to determine the root cause of technical issues.
• Experience with cloud technologies and Java/J2EE is preferred.

Responsibilities

• Manage day-to-day operations of technology platforms, ensuring operational readiness and availability.
• Identify and resolve production issues, creating incident tickets and enhancements as needed.
• Communicate effectively with development and business operations teams to address vulnerabilities and improve production services.
• Take ownership of escalations, perform troubleshooting, and use advanced query and programming skills to resolve complex issues.
• Create and enhance policies and procedures, adopting best practices for operational and technical functions.

Skills

Linux

SQL

Java/J2EE

Problem solving

Incident management

Analytical skills

Communication

Tools

Cloud Technologies

Job description

Mitchell Martin Inc. is seeking an Application Programmer in Charlotte, NC on a hybrid contract basis. The role focuses on maintaining and supporting a technology platform, managing incidents, deployments, and monitoring.

Strong Linux and SQL skills, plus experience with performance monitoring and log aggregation tools, are essential to drive system reliability. Candidates should demonstrate problem-solving abilities and be capable of communicating across development and business operations to